Product Support Engineer - Live Event Systems

Dubizzle Limited; High Wycombe; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading audio technology company based in High Wycombe is looking for a Product Support Engineer. The ideal candidate will have experience in the live events industry and skills in customer support. Responsibilities include product training, customer engagement, and technical support. This full-time role requires a degree in a relevant field or equivalent experience, excellent communication skills, and the ability to manage multiple tasks effectively.

Benefits

Benefits included

Qualifications

• Experience in the live events industry in a relevant role.
• Willingness to travel to events and hold a UK Driving Licence.
• Ability to prioritize and multitask effectively.

Responsibilities

• Master current and legacy products to support customers.
• Provide training on test fixtures to the Service team.
• Manage customer enquiries and provide excellent support.
• Engage with the market to identify emerging technologies.

Skills

Microsoft Office

Excellent communication skills

Attention to detail

Problem-solving

Team collaboration

Education

Degree in Theatre Production or related field

Job description

A leading audio technology company based in High Wycombe is looking for a Product Support Engineer. The ideal candidate will have experience in the live events industry and skills in customer support. Responsibilities include product training, customer engagement, and technical support. This full-time role requires a degree in a relevant field or equivalent experience, excellent communication skills, and the ability to manage multiple tasks effectively.