Prison Custody Officer

G4S; Wellingborough; On-site; GBP 31,000 - 34,000; Full time

Job summary

A leading security services provider in Wellingborough is seeking a Prison Custody Officer to provide structure and routine to prisoners, ensure participation in work or education, and maintain safety. Candidates should demonstrate strong communication skills and resilience. This role offers a competitive salary, training, and various benefits including 33 days leave and a company pension.

Benefits

Company pension

33 days annual leave

Free onsite gym

Local shopping discounts

Extensive training & development

Qualifications

• Eligibility to work in the UK.
• Demonstrated integrity, resilience, and strong communication skills.

Responsibilities

• Provide structure and routine to prisoners.
• Ensure all prisoners attend work, education or other activities.
• Secure prisoners in their cells each evening.
• Maintain safety and order, respond to incidents.
• Deliver training in control & restraint, first aid, interpersonal and health & safety.

Skills

Strong communication skills

Resilience

Integrity

Job description

Prison Custody Officer – HMP Five Wells, Wellingborough (NN8 2NG)

Salary: £31,222.39 per annum, increasing to £33,701.00 after 2 years’ service. Permanent, full‑time – average 40 hr/week with a variety of shifts.

Key responsibilities include providing structure and routine to prisoners, ensuring they attend work or education, securing cells each evening, maintaining safety and order, delivering training in control & restraint, first aid, interpersonal skills and health & safety, and working a rolling pattern of shifts (weekends, evenings, nights) with a minimum of 30‑day notice for changes.

• Provide structure and routine to prisoners.
• Ensure all prisoners attend work, education or other activities.
• Secure prisoners in their cells each evening.
• Maintain safety and order, respond to incidents.
• Deliver training in control & restraint, first aid, interpersonal and health & safety.
• Work a variety of shifts, including weekends, evenings and nights, on a rolling pattern with at least 30 days' notice for changes.

Minimum qualifications and requirements:

• Eligibility to work in the UK.
• Full employment and education history for the last 5 years for the security screening process.
• No specific qualifications or experience required.
• Demonstrated integrity, resilience and strong communication skills.

Training & Development: 9‑week structured course (35 hrs/week) with a training salary of £27,321.00, rising to £31,222.39 post‑training. Includes shadowing of qualified PCOs and comprehensive training in control & restraint, first aid, interpersonal skills and health & safety.

Benefits: Company pension, 33 days annual leave (incl. bank holidays), company sick pay & life assurance, free on‑site parking, staff canteen, free uniform, free onsite gym, PERKS at work scheme, Blue Light Card, local shopping discounts, extensive training & development.

Equality & Diversity: We encourage applications from all backgrounds and are a fully inclusive employer. Reasonable adjustments can be discussed during the recruitment process.

Safeguarding Commitment: G4S Care & Rehabilitation Services is dedicated to safeguarding and promoting the wellbeing of children and adults at risk.