Premium Resident Experience Associate

UniLodge Australia Pty; Preston; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading rental living operator in the UK seeks a Resident Experience Team Member to enhance resident well-being at WeAreLiving Preston. The ideal candidate will support daily operations, ensuring residents receive exceptional service in a community-focused environment. You’ll need a strong background in customer service, excellent communication skills, and a positive mindset to thrive. This role offers a unique opportunity to shape rental living experiences in a vibrant community. Apply with your resume and cover letter to join our mission.

Benefits

Competitive salary

Professional development opportunities

Diverse working environment

Qualifications

• Experience in property or strong customer-facing background is essential.
• Familiarity with rental processes and legislation is preferred.
• Current National Police Check required.

Responsibilities

• Create a warm, supportive experience for residents.
• Answer enquiries at the front desk with a friendly attitude.
• Assist with day-to-day needs and tenancy enquiries.
• Coordinate maintenance requests and community engagement.
• Support leasing activities when required.

Skills

Customer service skills

Strong communication skills

Organisational abilities

Attention to detail

Positive mindset

Education

Class 1 or Class 2 Licence to conduct Real Estate business in VIC

Assistant Agent Certificate

Job description

A leading rental living operator in the UK seeks a Resident Experience Team Member to enhance resident well-being at WeAreLiving Preston. The ideal candidate will support daily operations, ensuring residents receive exceptional service in a community-focused environment. You’ll need a strong background in customer service, excellent communication skills, and a positive mindset to thrive. This role offers a unique opportunity to shape rental living experiences in a vibrant community. Apply with your resume and cover letter to join our mission.