Post Office Specialist: Customer Service & Compliance

Co-Operative Energy Ltd; Brewood, City of Westminster, Kidlington; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading cooperative organization in Brewood is seeking a Post Office Specialist who prides themselves on exceptional customer service. Responsibilities include ensuring compliance with legal requirements, guiding customers about products, and handling complaints professionally. Candidates should possess strong IT skills and cash handling experience, with retail/sales background preferred. This role offers employee discounts, generous annual leave, and support programs for health and wellbeing.

Benefits

Employee discounts

30 Days Annual Leave

Health and Wellbeing Programmes

Full Training and Accredited Development Plans

Enhanced Family leave

Qualifications

• Confident and approachable nature.
• Cash handling experience preferred.
• Strong IT skills essential.

Responsibilities

• Comply with legal requirements to minimise risk.
• Understand products and guide customers.
• Deal with customer complaints professionally.
• Complete regular compliance checks.

Skills

Confident and approachable nature

Cash handling experience

Strong IT skills

Retail/sales experience

Job description

A leading cooperative organization in Brewood is seeking a Post Office Specialist who prides themselves on exceptional customer service. Responsibilities include ensuring compliance with legal requirements, guiding customers about products, and handling complaints professionally. Candidates should possess strong IT skills and cash handling experience, with retail/sales background preferred. This role offers employee discounts, generous annual leave, and support programs for health and wellbeing.