Patient Access - Registration

Cuyuna Regional Medical Center; Sefton; On-site; GBP 60,000 - 80,000; Part time

Job summary

A health facility in the United Kingdom is seeking a Patient Access Specialist to handle patient registrations and ensure efficient data management. The ideal candidate must possess excellent communication skills, a strong focus on customer service, and be detail-oriented. This part-time role requires adaptability in a fast-paced environment and the ability to maintain discretion with sensitive information. Join us for a rewarding career in healthcare where your work truly impacts lives.

Benefits

Comprehensive benefits package

Paid time off

Gym membership discounts

Educational assistance and reimbursement

Responsibilities

• Process patient registrations accurately and efficiently.
• Engage constantly with patients and representatives, handling sensitive information.
• Navigate high-stress situations managing complex data under deadlines.
• Collaborate with billing and coding for registration accuracy.
• Multitask between patient interactions, document management, and communication.

Skills

Excellent communicator with strong interpersonal skills

Customer service focused

Detail-oriented with accurate data entry skills

Resilient and adaptable multitasker

Discreet with sensitive patient information

Familiar with medical terminology and systems

Resourceful with strong problem-solving ability

Education

Successful completion of data entry and clerical assessments

Job description

Overview

Crosby, MN

Position Type: Part-time (.3 FTE, 24 hours/pay period)Salary Range $19.70 - $24.81 Hourly

Job Shift: Varied

8 & 12 hour shifts

Job Category: Occasional weekend shifts

Empower patient care through effective registration and communication. Join Our Team at Cuyuna Regional Medical Center (CRMC). At CRMC, we're a community dedicated to making a meaningful impact. For more than 60 years, we have provided compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first — both our patients and our employees. Whether you are on the front lines of patient care or supporting operations behind the scenes, you will find a culture of collaboration, growth, and respect. If you are looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger.

Responsibilities

A Day in the Life of a Patient Access – Registration (PAS)

• The Patient Access Specialist-Registration role primarily involves processing patient registrations accurately and efficiently, ensuring all pertinent data is collected at the point of entry.
• This position requires constant engagement with patients and their representatives, handling sensitive information with discretion and adhering to privacy protocols.
• Challenges include navigating high-stress situations and managing complex data under tight deadlines.
• The specialist collaborates closely with billing, coding, and other registration staff to enhance registration accuracy and address discrepancies.
• A typical day involves multitasking between direct patient interactions, document management, and intra-departmental communication, all aimed at maximizing both operational efficiency and patient satisfaction.

About the Hospital Admitting Department

• First Impression, Lasting Impact – In Hospital Admitting at CRMC, we are the first point of contact for patients and our team ensures that every patient encounter is smooth, accurate, and stress-free.
• We complete much more than just an administrative function; we set the tone for the patient\'s entire healthcare journey, helping them feel supported, informed, and cared for from the very start.
• What makes Hospital Admitting unique is our ability to adapt and thrive in a fast-paced, ever-changing environment.
• Every day, we navigate insurance verifications, scheduling changes, and unexpected patient needs, all while providing compassionate customer service.
• Our team operates on the belief that a positive attitude, teamwork, and flexibility make all the difference — not just for patients, but for each other.
• We take pride in creating a strong sense of family among our coworkers, working together to overcome challenges, and ensuring that patients always feel like their needs come first.

Ideal Candidate (What will make you a great fit!)

• Ability to work independently
• Excellent communicator with strong interpersonal skills
• Customer service focused and professional
• Detail-oriented with accurate data entry skills
• Resilient and adaptable multitasker
• Discreet with sensitive patient information
• Familiar with medical terminology and systems
• Resourceful with strong problem-solving ability

Qualifications

Education and Experience Required

• Successful completion of data entry and clerical assessments administered by Cuyuna Regional Medical Center Staff.

Compensation and Benefits

The pay range is listed above. Actual pay rate offered is determined based on experience in this role. Please be sure to include all applicable experience in your application.

CRMC offers a comprehensive benefits package designed to support the health, financial security, and overall well-being of our employees. Eligible employees receive medical insurance, dental insurance, and vision insurance, health savings accounts, life insurance, and employer contributions to a 401(k) retirement plan. Additional benefits include paid time off, participation in 401(k) and 457(b) plans, educational assistance and reimbursement, an employee assistance program, work-life balance support, gym membership and other discounts, and employee recognition programs.

A full job description is provided when an interview is scheduled. If needed, you may request a copy earlier by emailing [e-mail].

CRMC is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veteran). If you need an accommodation during the application process, please call 218-546-4415 or email [e-mail] for assistance. Cuyuna Regional Medical Center is an Equal Opportunity Employer.