Parts Advisor: Customer-Driven Auto Parts Expert

BMW; Coventry; On-site; GBP 40,000 - 60,000; Full time

Job summary

An automotive retail company is seeking a Parts Advisor in Coventry. The ideal candidate will have experience within the motor industry and excellent customer service skills. Responsibilities include assisting customers with parts identification, maintaining stock levels, and ensuring prompt service. This role requires strong communication and organizational skills, along with a passion for customer satisfaction. Flexible working hours including weekends may be required.

Benefits

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Recognition of Long Service every 5 years

Discounted Car Scheme

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary/community work

Qualifications

• Experience in a similar role within the motor industry.
• Ability to maintain stock levels and manage parts ordering.
• Passionate about delivering excellent customer service.

Responsibilities

• Demonstrate a 'One Team' approach in customer interactions.
• Assist customers with parts identification and sourcing.
• Maintain the parts stock room and manage inventory.

Skills

Customer service skills

Communication skills

Organizational skills

IT literacy

Job description

An automotive retail company is seeking a Parts Advisor in Coventry. The ideal candidate will have experience within the motor industry and excellent customer service skills. Responsibilities include assisting customers with parts identification, maintaining stock levels, and ensuring prompt service. This role requires strong communication and organizational skills, along with a passion for customer satisfaction. Flexible working hours including weekends may be required.