Senior Mental Health Administrator

Oxford Health; Aylesbury; On-site; GBP 25,000 - 30,000; Part time

Job summary

A leading health organization in Aylesbury seeks a part-time Senior Mental Health Administrator to support their Early Intervention Service. The ideal candidate will have strong administrative skills, experience in a healthcare setting, and the ability to handle sensitive situations with professionalism. Responsibilities include managing medical reviews and ensuring accuracy in clinical databases. Join a supportive team dedicated to enhancing mental health care. Competitive benefits and opportunities for career development are provided.

Benefits

Excellent opportunities for career progression

27 days annual leave, plus bank holidays

NHS Discount across shops and restaurants

Employee Assistance Programme

Mental Health First Aiders

Qualifications

• Experience of adapting to change in a dynamic environment.
• Proven experience of working in an office environment.
• Experience in NHS or similar healthcare settings.

Responsibilities

• Provide comprehensive administrative support to the Early Interventions Service.
• Manage medical reviews, appointments, and ensure database updates.
• Handle sensitive information with discretion during calls.

Skills

Excellent verbal and written communication skills

Ability to manage diverse workload

Ability to cope effectively under pressure

Flexible and responsive approach

Education

GCSE A-C or equivalent in English and Mathematics

Secretarial training or equivalent experience

Tools

Microsoft Office

Job description

(Part-Time) Senior Mental Health Administrator

Aylesbury

Part Time

Expires: 28/01/2026

Band 4

Permanent

About the Role

Are you an experienced admin individual who is seeking a career within the NHS?

We are looking for a well‑organised individual with a keen eye for detail, to join our]() team as a Senior Mental Health Administrator.

Buckinghamshire Early Intervention Service, forming part of Oxford Health NHS Trust, based in Aylesbury, are keen to hear from individuals who are interested in joining a team dedicated to supporting a multi‑disciplinary team that supports those who have experienced a first episode of psychosis.

This is an administrative role which can be demanding, challenging and requires skill to handle all contacts with confidence, compassion, patience and professionalism.

In return, you will receive support and development from the team and the Trust itself, such as continuing professional development, opportunity to undertake apprenticeships, yearly appraisals etc. Supporting everyone with their mental health has always been important to us but, never more so than now.

This post will be part‑time (20 hours per week) – and how those hours are distributed over the week can be discussed. You will be based at the Whiteleaf Centre in Aylesbury. Parking.How staff are provided currently.

So, if you have administration experience and are interested in working in a friendly and supportive mental health team, this could be the opportunity for you.

Main duties of the job Responsible of role include but are not limited to:

• Provide comprehensive administrative to the Early Interventions Service
• Manage all aspects of medical reviews – booking, rearranging, outcoming of appointments, room bookings and ensuring all electronic data bases are appropriately updated.
• Receive telephone calls using a high level of initiative and responding in a confidential and sensitive way and action in the appropriate manner. This may include highly sensitive information such as emergency calls, and calls from distressed patients or relatives, etc.
• Ensure the Trust’s activity databases are up to date and that all clinical data is entered accordingly.
• Ensure that client related documentation is entered onto databases for all patients within the team caseload in a timely manner.

Working for our organisation

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as affront possible.

Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists may apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Detailed job description and main responsibilities

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Person specification

• GCSE A-C or equivalent in English and Mathematics
• Secretarial training or equivalent experience of MS Office, particularly Outlook, Word and Excel

Knowledge and Experience

• Extensive knowledge of Microsoft Office Constraints
• Experience of working alongside multiple internal and external agencies
• Experience of adapting to change and managing work in changing environment
• Proven experience of working in an office environment
• Experience of working in NHS setting or similar healthcare setting

Skills

• Ability to manage and prioritise own workload
• Excellent verbal and written communication skills തുടങ്ങം
• Ability to manage diverse workload whilst dealing with frequent interruptions and a high volume of telephone calls
• Experience of using digital transcribing solutions
• Ability to cope effectively under pressure in a busy environment with high level of emotional resilience
• Flexible and responsive approach
• To show respect and empathise with patients

Application

Please submit your CV and cover letter using the application form available through the job board. We are an equal opportunities employer and encourage applications from all qualified individuals.