Part-Time Contact Center Advisor – Customer Experience

MSC Industrial Supply Co; Wednesbury; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading supply chain company in Wednesbury is seeking a part-time Contact Centre Associate. This role emphasizes providing excellent customer service, processing orders, and ensuring customer satisfaction. Ideal candidates will have strong interpersonal skills, be problem solvers, and demonstrate creativity and drive. Join the company for opportunities to develop your career while contributing to an impactful customer experience. Benefits include 25 days holiday, a pension scheme, and various discounts.

Benefits

25 days of holiday entitlement

Company pension scheme matched up to 10%

Private medical insurance

Discounts on popular brands

Qualifications

• Embodies customer-centric values.
• Ability to manage relationships effectively.
• Adapts to change with creative solutions.

Responsibilities

• Provide friendly and professional service to customers.
• Process orders and quotes through exceptional service.
• Liaise proactively with sales functions to offer solutions.

Skills

Interpersonal skills

Problem-solving

Creativity

Drive

Job description

A leading supply chain company in Wednesbury is seeking a part-time Contact Centre Associate. This role emphasizes providing excellent customer service, processing orders, and ensuring customer satisfaction. Ideal candidates will have strong interpersonal skills, be problem solvers, and demonstrate creativity and drive. Join the company for opportunities to develop your career while contributing to an impactful customer experience. Benefits include 25 days holiday, a pension scheme, and various discounts.