Panel Administration & Data Coordination Specialist

Kantar Group; Greater London; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading market research firm in Greater London is looking for a Panel Administration Assistant. You will work on data accuracy and support field technicians while communicating with panel members. Responsibilities include data entry, appointment scheduling, and collaboration with the BARB team. Ideal candidates are service-oriented, communicative, adaptable, and possess helpdesk experience. This hybrid position requires a proactive attitude and a desire to help others succeed. Don't miss this opportunity to grow with the team!

Qualifications

• Service-oriented with a desire to meet others' needs.
• Confident in communicating with both colleagues and panel members.
• Experience in a helpdesk or operations environment.
• Ability to adapt to changing priorities and business needs.

Responsibilities

• Collaborate closely with technicians in panel member homes.
• Gather information and maintain the central database.
• Book appointments for technician visits.
• Respond to incoming calls and record outcomes.
• Conduct validation checks on data held against homes.

Skills

Service-oriented

Confident communication

Proactive collaboration

Ability to interpret detailed information

Adaptability to changing priorities

Previous helpdesk experience

Job description

A leading market research firm in Greater London is looking for a Panel Administration Assistant. You will work on data accuracy and support field technicians while communicating with panel members. Responsibilities include data entry, appointment scheduling, and collaboration with the BARB team. Ideal candidates are service-oriented, communicative, adaptable, and possess helpdesk experience. This hybrid position requires a proactive attitude and a desire to help others succeed. Don't miss this opportunity to grow with the team!