Operations Support

BMW; Carlisle; On-site; GBP 40,000 - 60,000; Full time

Job summary

A premium motorcycle dealer in Carlisle is seeking an Operations Support team member to assist in sales and aftersales functions. The role involves coordinating with customers, maintaining records, and supporting daily operations. Ideal candidates should have a passion for motorbikes, good communication skills, and the ability to thrive in a fast-paced environment. Full training is provided, making it an excellent opportunity for a long-term career within the motorcycle industry.

Benefits

33 days of annual leave

Cycle to work scheme

Free flu jabs

Life Cover

Internal and manufacturer training

Tool insurance

Qualifications

• Enthusiastic, reliable, and eager to learn.
• Enjoy working in a fast-paced environment.
• Ability to communicate effectively with customers.

Responsibilities

• Assist the Sales team with customer inquiries and vehicle handovers.
• Support Aftersales with service bookings and invoicing.
• Maintain accurate records and support operational processes.
• Help with day-to-day operations of the dealership.

Skills

Passion for motorbikes

Good communication skills

Organisational skills

Reliability

Enthusiasm to learn

Job description

Lloyd Carlisle is looking for an Operations Support role.

Your role

Are you passionate about motorbikes and looking for a varied role within a premium motorcycle brand? Lloyd BMW Motorrad/Honda based in Carlisle is looking for an enthusiastic Operations Support team member to help keep our dealership running smoothly across both sales and aftersales functions.

This position is ideal for someone who loves motorbikes and wants to build a career in the motorcycle industry.

Due to the nature of the role the salary will be dependent on experience and both salary & hours will be discussed during the interview stage.

This is a varied and hands‑on role supporting both the Sales and Aftersales teams. From assisting with customer enquiries and vehicle administration to supporting workshop and service processes.

Role Responsibilities could include:

• Supporting the Sales team with administration, customer enquiries, and vehicle handovers.
• Assisting Aftersales with service bookings, invoicing, and customer communication.
• Maintaining accurate records and supporting operational processes.
• Supporting the day‑to‑day running of the BMW Motorrad dealership.

Your profile

• Has a passion for motorbikes and motorcycle culture
• Is enthusiastic, reliable, and keen to learn
• Enjoys working in a fast‑paced, varied environment
• Has good communication and organisational skills
• Is looking to develop a long‑term career within BMW Motorrad/Honda
• Previous experience is beneficial but not essential, full training will be provided.

Rewards

• 33 days of annual leave, inclusive of bank holidays.
• Cycle to work scheme.
• Free flu jabs.
• Life Cover.
• Internal and manufacturer training.
• Tool insurance.

Company

If you’re dedicated to customer experience, have a drive to help others and share a passion for design, technology, and engineering, you could be a valuable member of a BMW Group Retailer Team.