Online Store Operations Manager – Early Hours Leader

Sainsbury's Supermarkets Ltd; Turves Green; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company is seeking an Online Manager in Turves Green to lead a team responsible for online order fulfillment. The role focuses on coaching a large team and ensuring a seamless shopping experience. Ideal candidates will possess line management experience in a fast-paced environment and a commitment to achieving performance indicators. The position offers a competitive salary and a great range of benefits, including discounts and an annual bonus scheme.

Benefits

10% employee discount at Sainsbury's after four weeks

Annual bonus scheme

Free food and hot drinks for colleagues

Generous holiday entitlement

Pension matching scheme

Cycle to Work scheme

Wellbeing support services

Qualifications

• Experience in fast-paced, operational environments.
• Ability to coach and motivate a team.
• Demonstrated success in meeting sales and customer satisfaction KPIs.

Responsibilities

• Lead the online picking and delivery team.
• Engage and coach a large team of shoppers and drivers.
• Collaborate with other managers for store success.

Skills

Previous line management responsibilities

Brilliant customer service

Delivers KPIs

Manages employee relations

Operational leadership skills

Motivating a team

Job description

A leading retail company is seeking an Online Manager in Turves Green to lead a team responsible for online order fulfillment. The role focuses on coaching a large team and ensuring a seamless shopping experience. Ideal candidates will possess line management experience in a fast-paced environment and a commitment to achieving performance indicators. The position offers a competitive salary and a great range of benefits, including discounts and an annual bonus scheme.