North Yorkshire/York: Support Manager - VCSE Support Team, Community First Yorkshire

Community First Yorkshire Ltd.; Askham Bryan, York and North Yorkshire; On-site; GBP 60,000 - 80,000; Part time

Job summary

A community support organization in North Yorkshire is seeking a proactive Support Manager to lead a dedicated team. The successful candidate will manage office operations and frontline inquiries, ensuring excellent service delivery. Ideal applicants will have strong administrative and digital skills, along with a commitment to supporting the voluntary, community, and social enterprise sector. This role requires flexibility and adaptability to thrive in a dynamic environment.

Qualifications

• Proven ability to lead and manage a support team.
• Experience in customer service and handling enquiries.
• Ability to represent the organization at events.

Responsibilities

• Lead a small support team.
• Deliver excellent customer service and manage enquiries.
• Oversee office operations and data systems.
• Build relationships with partners at events.

Skills

Strong administrative skills

Digital skills

People management

Flexibility

Adaptability

Job description

North Yorkshire/York: Support Manager – VCSE Support Team, Community First Yorkshire

Location: North Yorkshire/York: Office based (Askham Bryan) with travel in North Yorkshire as required
Hours: 28 per week
Salary: NJC Scale 20 £32,597 FTE (Pro Rata 28 hrs per week)

Are you an organised, proactive manager with a passion for supporting communities? Join Community First Yorkshire as our Support Manager and help strengthen the voluntary, community and social enterprise (VCSE) sector across North Yorkshire.

In this role you’ll:

• ✅Lead a small, dedicated support team
• ✅Deliver excellent customer service and manage frontline enquiries
• ✅Oversee office operations, data systems, and project administration
• ✅Represent us at events and build strong relationships with partners.

We’re looking for someone who:

• Has strong administrative and digital skills
• Enjoys managing people and processes
• Can work flexibly and adapt to a varied workload
• Shares our commitment to supporting the VCSE sector.

Apply now and help us support the VCSE sector to thrive.

Applications close: 9am Monday 5 January 2026