Nightshift Store Manager – Ops Leader (KPI Focus) +£4.5k

Sainsbury's Supermarkets Ltd; Sutton Coldfield; On-site; GBP 35,000; Full time

Job summary

A leading UK supermarket chain is looking for a Customer and Trading Manager to lead night operations in Sutton Coldfield. You will be responsible for team performance, maintaining store standards, and ensuring safety during night shifts. Ideal candidates should have strong leadership skills, previous experience in operational roles, and a passion for delivering excellent customer service. This role offers competitive salary and benefits.

Benefits

10% discount after four weeks

Annual bonus scheme

Free food and hot drinks

Generous holiday entitlement

Pension matching 4-7.5%

Cycle to Work scheme

Wellbeing support

Qualifications

• Previous line management experience in a fast-paced environment.
• Comfortable with night shifts and able to manage a team.
• Experience delivering and monitoring performance indicators.

Responsibilities

• Lead a team overnight for replenishment activities.
• Ensure safety and well-being of colleagues in-store.
• Maintain high operational standards for customer service.

Skills

Leadership

Customer service

KPI monitoring

Operational management

Resilience

Team motivation

Job description

A leading UK supermarket chain is looking for a Customer and Trading Manager to lead night operations in Sutton Coldfield. You will be responsible for team performance, maintaining store standards, and ensuring safety during night shifts. Ideal candidates should have strong leadership skills, previous experience in operational roles, and a passion for delivering excellent customer service. This role offers competitive salary and benefits.