Night Porter: Guest Concierge & Hospitality Night Owl

Bars Ltd; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading hospitality company in Greater London is seeking a Night Porter for a full-time role. Responsibilities include booking guests, assisting with inquiries, and managing booking systems. Ideal candidates should be friendly, customer-focused, and organized. The position requires fluency in English and a commitment to professional excellence. Join us in a fun and social work environment with extensive perks and opportunities for growth.

Benefits

50% off Food and Drink

50% off accommodation in Europe

Industry-recognised training

Regular incentives and trips

Employee recognition awards

Free mental health support

Development schemes

Qualifications

• Be eligible for legal employment in the UK.
• Have a fixed residence and live within reasonable travelling distance.
• Experience in customer service preferred.

Responsibilities

• Book guests into the hostel and manage inquiries.
• Advise guests on offerings and local attractions.
• Ensure accurate office administration and handover to day team.
• Work with management on security and safety.

Skills

Customer service

Fluent English

Organizational skills

Effective communication

Problem-solving

Job description

A leading hospitality company in Greater London is seeking a Night Porter for a full-time role. Responsibilities include booking guests, assisting with inquiries, and managing booking systems. Ideal candidates should be friendly, customer-focused, and organized. The position requires fluency in English and a commitment to professional excellence. Join us in a fun and social work environment with extensive perks and opportunities for growth.