Night Porter: Guest Care Pro, Flexible Hours & Perks

Devonshire Group; Baslow; On-site; GBP 10,000 - 40,000; Part time

Job summary

A prestigious hotel group in the United Kingdom is seeking a Night Porter to serve as the primary contact for guests during late hours. In this part-time role, you will deliver exceptional customer service, manage check-ins and check-outs, and maintain public areas. Candidates should possess strong communication skills, be proficient in IT, and have administrative experience. Flexible working hours include varied shifts with potential for extra pay through service charges and tips.

Benefits

Free meals on duty

Generous food and beverage discounts

Free access to estates

Excellent development opportunities

Free entry to events

Membership of Life Assurance Scheme

Qualifications

• Excellent communicator skilled in customer service.
• Proficient in using IT for administrative tasks.
• Experience in a hospitality or similar environment.

Responsibilities

• Answer telephone calls and check-in/out guests efficiently.
• Process guest administration and handle payment transactions.
• Ensure public areas are presented to a high standard.

Skills

Excellent communication

Proficient IT user

Organised and methodical

Prioritising workload effectively

Tools

Hotel reservation system (Rezlynx or Resdiary)

Job description

A prestigious hotel group in the United Kingdom is seeking a Night Porter to serve as the primary contact for guests during late hours. In this part-time role, you will deliver exceptional customer service, manage check-ins and check-outs, and maintain public areas. Candidates should possess strong communication skills, be proficient in IT, and have administrative experience. Flexible working hours include varied shifts with potential for extra pay through service charges and tips.