Night Network Technician with Van & Benefits

Thames Water Utilities Limited; England; On-site; GBP 35,000; Full time

Job summary

A leading UK water utility company is seeking a Network Service Technician to maintain and resolve issues within its water network. The role involves customer interaction and technical problem-solving while ensuring compliance with safety standards. A valid UK driving licence and strong customer service experience are essential for this position. The starting salary is £35,000 per annum plus additional benefits and a van.

Benefits

Annual Leave - 24 days holiday, increasing with service

Performance-related pay plan

Generous Pension Scheme

Enhanced Maternity/Paternity Leave

Access to health and wellness benefits

Qualifications

• Valid UK driving licence is essential.
• Strong customer service experience in a dynamic environment.
• Experience with plumbing, water mains, or leakage is advantageous.
• Good IT literacy and time management skills.
• Positive attitude and can-do approach.

Responsibilities

• Operate and isolate water mains for planned or emergency works.
• Own and resolve customer queries and complaints.
• Support project work and leakage detection activities.
• Investigate and resolve network performance issues.
• Ensure compliance with health & safety and water quality standards.

Skills

Customer service experience

Plumbing experience

IT literacy

Time management

Job description

A leading UK water utility company is seeking a Network Service Technician to maintain and resolve issues within its water network. The role involves customer interaction and technical problem-solving while ensuring compliance with safety standards. A valid UK driving licence and strong customer service experience are essential for this position. The starting salary is £35,000 per annum plus additional benefits and a van.