New Customer Administrator - Hybrid Equity Release

Just Group plc; Belfast; Hybrid; GBP 25,000; Full time

Job summary

A leading financial solutions company in Belfast is seeking a New Customer Administrator to manage equity release and care applications. This role involves delivering exceptional customer service through both administration and phone interactions. The position offers a salary of £24,780, along with benefits like private medical coverage and a robust pension scheme. After probation, the role transitions to a hybrid working model, focusing on helping customers through their retirement journey.

Benefits

28 Days Annual Leave

Private Medical Cover

Amazing Pension Scheme

Learning and Development opportunities

Access to Headspace App

Qualifications

• Experience in administration and customer service roles.
• Ability to work under pressure while maintaining accuracy.
• Strong decision-making skills in competing priorities.

Responsibilities

• Process new Equity Release & Care customer applications.
• Provide excellent customer service over the phone.
• Complete a full training and induction programme.

Skills

Customer interaction experience via telephone

Attention to detail

Organizational skills

Verbal and written communication

Education

GCSE with Grades C or above in English and Maths

Job description

A leading financial solutions company in Belfast is seeking a New Customer Administrator to manage equity release and care applications. This role involves delivering exceptional customer service through both administration and phone interactions. The position offers a salary of £24,780, along with benefits like private medical coverage and a robust pension scheme. After probation, the role transitions to a hybrid working model, focusing on helping customers through their retirement journey.