Motor Claims Technician - Hybrid UK Role (Cradle-to-Grave)

Sedgwick; Cardiff; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading risk and claims administration company is seeking a Claims Technician based in Cardiff to manage motor claims including repair and total loss. The ideal candidate will demonstrate excellent communication and customer service skills while building relationships with policyholders and insurers. This position offers a competitive salary, benefits such as a private healthcare plan and a flexible working arrangement. Join a team dedicated to making a difference in the industry.

Benefits

Self Invested Personal Pension Scheme (SIPP)

Holiday allowance of 25 days plus bank holidays

Private healthcare plan

Life assurance

Group Income Protection

Employee assistance programme

Voluntary benefits such as dental cover and cycle to work scheme

Discounts on various products and services

Qualifications

• Proven skills in developing and maintaining close working relationships, both internally and externally.
• Ability to impart information clearly and maintain accurate data.
• Craving variety, enjoy problem-solving in a fast-paced environment.

Responsibilities

• Manage motor claims including repair & total loss, third party intervention, subrogated recoveries, and property damage.
• Negotiate fair settlements with policyholders, insurers, and contractors.
• Provide high-quality customer service through effective communication.

Skills

Experience dealing with motor claims cradle to grave

Excellent customer service skills

Excellent communication skills

Education

Commitment to work towards the Chartered Institute of Loss Adjusters' Cert CILA qualification

Job description

A leading risk and claims administration company is seeking a Claims Technician based in Cardiff to manage motor claims including repair and total loss. The ideal candidate will demonstrate excellent communication and customer service skills while building relationships with policyholders and insurers. This position offers a competitive salary, benefits such as a private healthcare plan and a flexible working arrangement. Join a team dedicated to making a difference in the industry.