Mobile Response Officer

OCS Group; Yeovil; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading facilities management company in Yeovil is seeking a Mobile Response Officer. In this role, you will respond to alarm activations, conduct inspections, and ensure site security. A valid SIA licence and a full UK driving licence are essential. The position involves flexibility to work various shifts, including nights and weekends. This is a dynamic role in a company dedicated to professional development and inclusivity.

Qualifications

• A valid SIA Licence (Essential).
• A full UK driving licence with a good driving record (Essential).
• Flexibility to work various shifts, including nights and weekends.

Responsibilities

• Respond promptly to alarm activations and conduct thorough site investigations.
• Undertake mobile patrols locking and unlocking sites and responding to alarm calls.
• Complete complex locking and unlocking procedures on customer sites.

Skills

Excellent communication

Problem-solving skills

Independence

Ability to make quick decisions

Job description

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role

SHIFT PATTERN -3 shifts 20.00 to 08.00 18.15 to 06.15 and 19.00 to 07.00 4 on 4 off shift pattern with overtime dependent on business requirements

We are currently seeking a reliable and professional Mobile Response Officer to join our team. This dynamic role involves attending alarm activations, performing site inspections, and responding to emergencies to ensure the safety and security of our client’s premises.

Responsibilities

• Respond promptly to alarm activations and conduct thorough site investigations.


• We are looking for a reliable person to join the team to undertake mobile patrols locking and unlocking sites and responding to alarm call the person will need to be able to fill out online reports


• Perform regular mobile patrols and site checks as directed.


• Complete complex locking and unlocking procedures on our customers sites.


• Ensure all incidents and activities are accurately reported and documented.


• Maintain a visible and professional presence to deter unauthorised activity.


• Communicate effectively with clients, colleagues, and the control room.


• Conducting vacant property inspections to ensure our customers are insurance complaint.

Requirements

• A valid SIA Licence (Essential).


• A full UK driving licence with a good driving record (Essential).


• Flexibility to work various shifts, including nights and weekends.


• Excellent communication and problem‑solving skills.


• The ability to work independently and make quick decisions under pressure.

Successful candidates will also be required to undergo screening and vetting (BS7858).

How to Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.