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A leading contracting group in the UK is looking for an ICT Field Support Engineer to provide 1st & 2nd line technical support for over 4,000 users. The role involves troubleshooting hardware/software issues, supporting network connectivity, and managing user accounts. The ideal candidate has A Level education, strong skills in Microsoft Office 365 and Windows 10/11, and a customer-focused mindset. Competitive rewards and benefits are offered, including the option to buy annual leave and private medical care.