Membership Sales Supervisor - Altrincham

Massage Company; Altrincham; On-site; GBP 60,000 - 80,000; Part time

Job summary

An award-winning massage service provider in Altrincham is looking for a passionate Membership Sales Supervisor. This role includes selling memberships, providing excellent customer service, and scheduling appointments. Ideal candidates should be customer service-oriented and eligible to work in the UK. You will enjoy a flexible work schedule and various perks including free monthly massages and bonuses.

Benefits

Varied work schedules

Commission based on performance

Individual Year of Service Bonus Plan

Access to a Team Bonus Scheme

Free monthly employee massage

Discounted family and partner rates

Qualifications

• Must be customer service oriented and able to communicate effectively with customers, colleagues and management.
• Fluent in English, spoken and written, and eligible to work in the UK.
• Willing to work a minimum of 20 hours per week.

Responsibilities

• Selling memberships through face-to-face discussions, follow-up sales calls, and promotions.
• Creating excellent experiences for members and guests through a friendly and helpful attitude.
• Scheduling appointments via phone, email, and in person.
• Providing service advice to clients and matching them to therapists.

Skills

Customer service orientation

Communication skills

Sales techniques

Job description

Membership Sales Supervisor - Altrincham

Salary: £12.50ph + commission + annual bonuses

16-24 hours per week including mornings, evenings and weekends.

The Massage Company™ is looking for a great Membership Sales Supervisor for our multi award-winning concept in Altrincham and within our centres nationwide.

We believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there. A successful TMC Membership Sales Supervisor is passionate about bringing high-quality massage to as many local customers as possible, and transforming it from the occasional or a treat to a routine and vital part of a better and balanced life for our customers.

The Massage Company offers:

• Varied work schedules over 7 days
• The ability to earn a good, reliable salary and commission, with unlimited upwards earning depending on success
• Individual ‘Year of Service’ Bonus Plan. Worth up to £600
• Access to a Team Bonus Scheme
• A great team environment, with like-minded colleagues
• The chance to be part of an exciting new concept developing in the UK
• Learning new sales techniques, within the TMC Sales Training programme, by customer types (matching to The Massage Company client profiles) and the skills to overcome questions and match customer needs to our membership options
• Professional and personal career opportunities, within exciting new brand
• Free monthly employee massage, plus discounted family and partner rates

Position requirements:

• Selling memberships through face to face discussion, on follow up sales calls, and generating new clientele through promoting The Massage Company member referral
• Create excellent experience for members/guests through friendly and helpful attitude
• Responsible for scheduling appointments over the phone, on email, and in person
• Providing clients with the best massage service advice to fit their needs, and by matching them to the right therapist during the pre-treatment discussions. Our internal TMC Knowledge Base, and training, will support this
• Promoting our internal upgrades of hot stones, scalp massage, aromatherapy or ‘fantastic foot treatment’
• Answering customer questions and concerns with urgency, care and sincerity
• Create excellent experience for members/guests through friendly and helpful attitude
• Occasionally being part of promotional activity, both onsite and offsite locally
• Must be able to work a minimum of 20 hours per week
• Must be customer service oriented and able to communicate effectively with customers, colleagues and management
• Must be eligible to work in the UK and fluent in English, spoken and written

All applications will be handled by 4Leisure Recruitment, our retained recruitment partner.