Membership Executive: Grow Member Engagement & Impact

Hampshirechamber; Fareham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A regional business association is seeking a Membership Executive based in Fareham to support the local business community. This full-time role involves managing member enrolments and renewals, generating leads, and attending events for member recruitment. The ideal candidate is enthusiastic and outgoing, with a proven record in relationship building and customer service. The position offers 23 days of holiday, a company pension, and additional benefits.

Benefits

Canteen and on-site free parking

23 days holiday plus additional days

Company pension

Qualifications

• Proven ability to build relationships and generate leads.
• Experience with customer support and member services.
• Valid Driving Licence and Enhanced DBS certification.

Responsibilities

• Make calls and follow-ups with existing members.
• Manage and update the membership database.
• Promote Chamber services to members.
• Attend events for member recruitment and retention.
• Chase outstanding subscriptions via phone and email.
• Generate and follow up on new member leads.
• Process membership renewals and payments.
• Prepare membership packs and assist with event setup.
• Produce membership and non-member reports.

Skills

Relationship building

Lead generation

Customer service

Job description

A regional business association is seeking a Membership Executive based in Fareham to support the local business community. This full-time role involves managing member enrolments and renewals, generating leads, and attending events for member recruitment. The ideal candidate is enthusiastic and outgoing, with a proven record in relationship building and customer service. The position offers 23 days of holiday, a company pension, and additional benefits.