Maitre D Daphne's London Starting from £18ph (including tronc)

Caprice Holdings Ltd; City of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prestigious Italian restaurant in London seeks a Receptionist/Host/Maitre D’ to be the first point of contact for guests. You will ensure a welcoming experience through excellent service and organizational skills. Ideal candidates have a positive demeanor and a knack for multitasking in a fast-paced environment. Join a distinguished establishment that values equal opportunity and diversity.

Benefits

Generous discount on dining

Opportunities for progression

Paid overtime

28 days holiday, increasing with service

Recommend a friend scheme

Exclusive discounts

Qualifications

• Previous experience as a receptionist, host, or Maitre D’ is advantageous.
• Strong attention to detail and organizational skills.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Greet and welcome guests professionally.
• Manage reservations and table assignments efficiently.
• Coordinate with the service team for a seamless dining experience.

Skills

Excellent communication skills

Interpersonal skills

Organizational skills

Ability to multitask

Positive demeanor

Tools

Open Table

Seven Rooms

Job description

Daphne's, based in the luxurious South Kensington, is an esteemed Italian restaurant celebrated for its sophisticated ambiance, exceptional cuisine, and unwavering commitment to culinary excellence. Established in 1964, Daphne's has offered a harmonious blend of contemporary and traditional Italian dishes that have attracted some of London’s most famous residents. Our stunning conservatory can be used year-round, allowing for lots of sunlight in the summer and a cosy fire for the winter.

We are currently seeking a poised and customer-focused Receptionist/Host/Maitre D’ to join our dynamic team. As a Receptionist/Host/Maitre D’, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant.

Key Responsibilities

• Greet and welcome guests with warmth and professionalism.
• Manage reservations, ensuring accurate and efficient table assignments.
• Open Table and/or Seven Rooms experience.
• Coordinate with the service team to ensure a seamless dining experience.
• Answer phone calls and inquiries, providing information and assistance.
• Maintain the reception area, keeping it clean and organized.
• Uphold the highest standards of service and guest satisfaction.

Requirements

• Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting is advantageous but not required.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Positive and friendly demeanour.

Benefits

• Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group
• Unrivalled opportunities for progression across the Group
• Paid overtime
• 28 days holiday, increasing with length of service up to 5 extra days
• Recommend a friend scheme with great bonuses per individual referral
• Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more
• Reward programmes, long service awards, and staff recognition and incentives

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.