Maintenance Supervisor

Wayfair LLC; Lutterworth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading home goods retailer in Lutterworth is seeking a skilled Maintenance Supervisor to manage a team of engineers and technicians. You'll ensure compliance with maintenance schedules and assist with equipment repairs. The ideal candidate has a level 3 electrical qualification and strong problem-solving skills. This position offers a comprehensive benefits package including employee discounts, medical care, and gym memberships.

Benefits

Wayfair Employee Discount

Private Medical Care

Dental Care

Gym Membership

Tuition Reimbursement

25 Days starting Holiday

Pension

Cycle to Work scheme

Qualifications

• Minimum qualification in electrical, electrical installation or electrical bias at level 3.
• Experience managing proactive and reactive maintenance activities.
• Ability to manage high-pressure situations and collaborate effectively.

Responsibilities

• Supervise, mentor, and develop multi-skilled Maintenance Engineers and Technicians.
• Manage Planned Preventive Maintenance (PPM) compliance schedule.
• Assist with maintenance and repair of equipment on site.

Skills

Effective problem-solving skills

Exceptional communication skills

Good knowledge of PLC controls

Excellent IT skills

Education

Electrical qualification at level 3

Tools

Microsoft Office

Maintenance engineering software

Job description

Maintenance Supervisor

Location: Lutterworth, Magna Park

Shift: Monday - Friday

Hours of Work: Rotating Days 8:00 - 16:00 / Lates 15:30 - 23:30

Benefits: Wayfair Employee Discount, Private Medical Care, Dental Care, Gym Membership, Tuition Reimbursement, 25 Days starting Holiday (with tenure entitlement) + Bank Holidays, Pension, Cycle to Work scheme amongst others.

Elevate Your Career!

Develop Your Team, Fix New Equipment and Control Operational Resources! Step into a key management role as our Maintenance Supervisor. Your primary focus will be training, coaching, and developing a multi-skilled team of engineers and technicians, ensuring high-level expertise and robust compliance. Beyond the technical, this role also offers exposure and involvement in budget management and critical spares inventory control, bridging the gap between technical expertise and financial decision-making. Lastly, you will work on new equipment in a clean environment, leading from the front and rolling up your sleeves to troubleshoot and fix machinery alongside your team.

Whether you’re already a Supervisor or an Engineer excited to step into your first people management role; ultimately, if you have a strong background in maintenance, an electrical level 3 qualification, and the drive to mentor a team & manage critical systems, we want to hear from you!

What You’ll Do

• Supervise, mentor, and develop a team of multi-skilled Maintenance Engineers and Technicians, including coaching, performance management, and resource allocation.
• Own and manage Planned Preventive Maintenance (PPM) compliance schedule ensuring all preventative maintenance checks are carried out On Time In Full (OTIF).
• Maintain an accurate staff training matrix, ensuring 100% compliance with required technical and safety qualifications, and proactively scheduling refresher training.
• Assist with the maintenance and repair of equipment on site where necessary to ensure key operational uptime.
• Manage inventory and spares management process to ensure critical parts availability and minimize downtime risks, while controlling costs.
• Report key performance indicators (KPIs) to the wider business and attend management meetings to communicate maintenance activities.
• Assist with management of contractors on site, scheduling work, ensuring PTW process is followed and work is carried out to a high standard.

What You’ll Need

• A minimum qualification in electrical, electrical installation or electrical bias at level 3.
• Demonstrable experience in managing proactive (PPM) and reactive maintenance activities while consistently delivering results under high operational pressure and strict deadlines.
• Effective problem‑solving skills, with the ability to investigate and identify root cause problems enabling swift and effective resolution of machinery faults to restore full warehouse functionality.
• Exceptional communication skills, with proven ability to manage high‑pressure situations and collaborate effectively with operational stakeholders.
• Good knowledge of PLC controls (Siemens or Allen Bradley).
• Excellent IT skills (Microsoft Office/BMS/maintenance engineering software).

Ready for your next challenge? Hit apply and let’s talk – our recruiting team is excited to hear from you!

Assistance For Individuals With Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.

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About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry‑leading technology and creative problem‑solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk‑takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well‑positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [e-mail].