Maintenance Controller — Optimize Vehicle Service & Repairs

Automobile Association; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading automotive service organization in the UK is seeking an SMR Maintenance Controller. The role involves handling service queries, authorising repairs, and collaborating with multiple teams to ensure efficient vehicle service outcomes. Ideal candidates are experienced in automotive repair and possess strong communication skills. Benefits include annual leave, breakdown cover, and a pension scheme.

Benefits

25 days annual leave + bank holidays

Free AA Breakdown Cover from day one

Discounts on AA insurance products

Pension with up to 7% employer contribution

Company-funded life assurance

Qualifications

• Experienced in service resolution and vehicle repair networks.
• Ability to manage costs and ensure compliance.
• Energetic and commercially aware under pressure.

Responsibilities

• Handle incoming service queries clearly and confidently.
• Authorise repairs and manage costs.
• Collaborate across various teams to influence process improvements.

Skills

Automotive repair experience

Problem-solving

Strong communication

Data analysis

MS Office skills

Education

NVQ Level 2 or 3 in Light Vehicle Maintenance & Repair

Job description

A leading automotive service organization in the UK is seeking an SMR Maintenance Controller. The role involves handling service queries, authorising repairs, and collaborating with multiple teams to ensure efficient vehicle service outcomes. Ideal candidates are experienced in automotive repair and possess strong communication skills. Benefits include annual leave, breakdown cover, and a pension scheme.