Maintenance Agent Technician

Ibis; Grays; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A hotel in the Accor network located in Grays, England, is seeking a maintenance technician to carry out repairs and maintain facilities. Responsibilities include conducting inspections, ensuring safety, and assisting guests. The ideal candidate will possess strong interpersonal skills and a genuine curiosity to learn. This role offers opportunities for growth and employee benefits such as discounted rates at hotel properties.

Benefits

Employee benefit card with discounted rates at Accor hotels worldwide

Access to learning and development programs

Opportunities for career growth

Involvement in Corporate Social Responsibility initiatives

Qualifications

• Genuine curiosity to learn.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.

Responsibilities

• Carry out maintenance tasks to install, troubleshoot, repair, and maintain hotel facilities.
• Ensure a safe and comfortable environment for guests and team members.
• Conduct regular inspections and preventative maintenance on hotel facilities.
• Identify safety issues and take prompt corrective action.
• Assist guests with questions about hotel facilities.

Skills

Interpersonal skills

Problem-solving abilities

Curiosity to learn

Reliability

Job description

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

Key Responsibilities

• Carry out a wide range of maintenance tasks to install, troubleshoot, repair, and maintain hotel facilities and equipment
• Ensure a safe, functional, and comfortable environment for guests and team members

What’s In It For You

• Employee benefit card with discounted rates at Accor hotels worldwide
• Access to learning and development programs through our Academies
• Opportunities to grow your career within the property and across Accor globally
• Chance to make a positive impact through Corporate Social Responsibility initiatives, including Green Key

What You Will Be Doing

• Conduct regular inspections and preventative maintenance on hotel facilities and equipment
• Identify safety issues across the property and take prompt corrective action
• Assist guests with questions about hotel facilities in a friendly and informative manner

Qualifications

• genuine curiosity to learn
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable

Additional Information

Your team and working environment:

• Supportive, hands-on maintenance team
• Friendly hotel environment with a strong team culture
• Varied, practical work — no two days the same
• Clear procedures and a strong focus on safety and quality
• Management that values reliability, initiative, and teamwork

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.