Mailing & Fulfilment Supervisor

HR GO Driving; Sevenoaks; On-site; GBP 30,000 - 40,000; Full time

Job summary

A reputable logistics firm in Sevenoaks is seeking a Mailing & Fulfilment Supervisor to manage high-quality mailing services and oversee a small team. Candidates should have at least two years of experience in logistics management, strong data management skills, and a proactive attitude. This is a full-time, permanent role with a Monday to Friday schedule, generally between 8 am - 5 pm.

Qualifications

• Minimum two years experience in mailing, fulfilment and logistics management.
• Experience managing teams and supplier relationships.
• Proficient in data management and reporting.

Responsibilities

• Manage internal and external mailing and fulfilment services.
• Establish best practice procedures.
• Oversee a small team of permanent and temporary staff.

Skills

Team management

Data management

Organisational skills

Pricing management

Job description

HR GO are looking for an experienced Mailing & Fulfilment Supervisor to join a well established operations team. In this role, you will be responsible for managing and delivering high-quality internal and external mailing and fulfilment services for our client and oversee a small team of permanent and temporary staff.

Job Purpose

• To manage internal and external mailing and fulfilment services, ensuring efficiency, quality and compliance.
• To identify and implement best practice solutions that deliver cost-effective and market-competitive facilities.
• The job will involve both client and supplier facing contact.
• To manage a permanent small team base and resource accordingly.

Key Duties & Responsibilities

• To review and establish best practice procedures and liaise with internal account management teams / clients.
• Keep up to date with Royal Mail / carriers rules, regulations and tariffs.
• To establish robust administrative procedures and documentation.
• Data management, involving mail merging.
• Management and monitoring of 3 rd party mailing houses and relevant suppliers.
• Quality control procedures to ensure outstanding customer service.
• Management reporting.
• Account management responsibilities.
• Responsibility for all pricing and quoting of jobs through to invoice.

Experience

• Minimum two years experience in mailing, fulfilment and logistics management, including experience managing teams and supplier relationships.
• Proven experience in managing people, processes, or projects.
• Proficient in data management and reporting.
• Strong ability to manage pricing, quoting and invoicing processes.
• Excellent organisational and administrative skills.
• A flexible and proactive attitude.

For the successful applicant this will be a full time permanent role working Monday to Friday usually between day shifts of 8am - 5pm.

If this sounds like you please send your CV with a covering letter to [e-mail]