Luggage Porter

PPHE Hotel Group; City of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A luxury hotel group in London is seeking a Luggage Porter to create a welcoming atmosphere and manage guest requests. The ideal candidate will have excellent interpersonal skills and a good command of English. This role offers a competitive salary of £12.65 per hour and numerous benefits, including discounted hotel rates, extensive holiday leave, and access to perks like gym discounts and a ride-to-work scheme.

Benefits

Heavily discounted hotel rates

F&B discounts at restaurants

30 days of holiday per year

Access to 40% of pay before payday

Recommend a friend scheme

Vitality at work scheme

Ride to Work scheme

Free dry cleaning for work uniform

Annual Staff parties and events

Qualifications

• Create a welcoming atmosphere with personalized service.
• Collaborate effectively with other departments.
• Respond appropriately to guest feedback.

Responsibilities

• Perform doorperson duties as the first contact for guests.
• Manage guest requests promptly and politely.
• Connect with guests and create a responsive service environment.

Skills

Interpersonal skills

Good command of English

Attention to detail

Job description

Location: art’otel London Hoxton, United Kingdom

We are recruiting forLuggage Porter for one of the Coolest New Hotel in Hoxton! Long revered as London’s effortlessly cool cultural core, Hoxton’s hip new resident is about to hit the scene. The 26-floor art’otel Hoxton promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and suites, a lounge, gym and two destination restaurants’

As ourLuggage Porter, you will receive:

• Salary:£12.65 per hour plus great benefits
• Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
• F&B discounts at our restaurants and bars (for your whole party)
• Start with 30 days of holiday per year - including bank holidays, increasing with years of service
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme – up to £750
• Vitality at work scheme with great gym discounts & more
• Ride to Work scheme & free cycling lessons
• Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Free dry cleaning for work uniform
• Annual Staff parties and events

As a Master of your Craft, you will…

• Create a welcoming and guest responsive atmosphere with personalised service having an eye for detail and responding appropriately to guest and leadership feedback.
• Enjoy collaborating with other departments
• Have excellent interpersonal skills and able to connect with others
• Performing doorperson duties when required/scheduled by being the first point of contact for all guests entering the building.
• Manage requests promptly, helpfully, politely and with a caring attitude
• Who possess a good command of English and has excellent communication skills

If you share a passion for art, culture, and hospitality, art’otel is where people’s talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; and by encouraging their passion for art and appetite for the finer things in life.