Line Owner - Nights

Rich Products Corporation; Andover; On-site; GBP 45,000 - 55,000; Full time

Job summary

A family-owned food company in Andover seeks a Production Shift Supervisor to manage and support daily operations. The ideal candidate will lead a diverse team, ensuring adherence to safety and quality standards while stimulating continuous improvement. Key responsibilities include managing production duties, coaching associates, and conducting performance evaluations. Competitive compensation and family-oriented benefits are offered, making this role ideal for those passionate about food production.

Benefits

Competitive compensation

Paid time off

Parental leave

Family planning support

Volunteer opportunities

Qualifications

• Must have supervisory experience leading a diverse team.
• Articulate communicator to effectively convey information.
• Experience in problem-solving and continuous improvement.

Responsibilities

• Manage day-to-day production operations effectively.
• Ensure compliance with safety and quality standards.
• Support and develop team members for improved performance.

Skills

Supervisory experience

Articulate communicator

Ability to manage large teams

Problem solving skills

Coaching mindset

Production line experience

Tools

D365 systems

Job description

Rich’s, also known as Rich Products Corporation, is a family‑owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in‑store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

PURPOSE STATEMENT

• Supporting the shift management to effectively manage the production operation of the Andover Site during the shift.
• To proactively help manage the day‑to‑day issues and activities of Associates and operators on shift.
• To support the implementation of TPM and Focus improvements.
• Supporting specific improvement activities as identified by the Plant and Shift Managers.
• Carry out production duties in line with requests from Shift Management assisting in achieving high quality, low‑cost manufacture and meeting service levels to satisfy customer’s requirements.
• Assist the business to maintain a safe working environment and protect all associates and guests.
• To ensure products manufactured are safe, legal and comply with customer quality standards.
• To support with audit visits as directed.
• To support and/or deliver associate process and equipment training requirements as directed by the shift or deputy shift manager.

KEY ACCOUNTABILITIES / OUTCOMES

• Ensure a safe working environment for all associates across the site and during shift.
• Embed food safety, hygiene, and quality standards for a quality delivery.
• Support the business to achieve high quality, low‑cost manufacture, attaining production plan alongside meeting customers’ service and audit and regulatory requirements.
• Act as deputy for the Deputy Shift Manager.
• Deliver operational KPIs including OEE measures that meet/exceed company standards, customer and legislative requirements and current business needs.
• Support the Shift Manager in operational cost management, seeking opportunities to improve efficiencies and minimise costs.
• Support the growth and development of a team of highly engaged, high‑performing associates focusing on improvement of skills and development.
• Be proficient with D365 systems and manage data collation effectively.
• Communicate and escallate issues to Shift management in a timely manner and conduct effective shift handovers.
• Be proactive in self‑development and seek opportunities to progress.
• Be involved in problem solving and continuous improvement activity.
• Proactively develop skills and support the training and CI initiatives for the team.
• Any other duties as deemed appropriate by the senior team.

KPIs AND MEASURES

• Safety, Health & Environment.
• Food Safety, Quality, process control.
• Volumes, efficiency and losses including downtime (OEE), costs including Labour & material variance, material yield & waste, labour utilisation.
• Hygiene compliance, activity and audit metrics.
• Plan attainment and output measures.
• Continuous improvement activity.
• Associate Development and Engagement.

You must comply with Rich Products Limited Health and Safety policies and procedures at all times.

KNOWLEDGE / SKILLS / EXPERIENCE

CRITICAL

• Supervisory experience.
• Articulate communicator and collaborative team player.
• Ability to manage and motivate large diverse teams.
• Assertive, determined and not afraid to challenge the status quo.
• Coaching mindset and strong team builder.
• Previous Production Line experience.
• Managing within Quality Standards ensuring that products meet the specifications of the business and customers.
• Problem Solving and CI Skills.
• Ability to work in a fast‑paced agile environment.
• Safety procedures are understood and can be easily followed.

DESIRABLE

• Appreciation of D365 systems and planning systems.
• Track record of managing large operational functions.
• Track record of delivering results through CI activity.
• Food Manufacturing / FMCG Experience.
• Experience of Food Safety.Working in a Safety Critical Environment.
• People Management experience.

Rich Products Corporation welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

BRINGING YOUR BEST SELF TO WORK.

As a family‑owned company, caring for our associates—their whole selves—is a top priority. That’s why we provide benefits and tools to help our people balance the integration of work and life:

• Competitive compensation
• Paid time off
• Parental leave
• Family planning support
• Associate resource groups
• Volunteering & community impact opportunities
• Holiday gatherings, In‑house taste tests (we are a food company after all)!

It’s all part of how we support our family of associates. Because in the company of family, all things are possible.