Leisure Centre Ranger: Ops, Safety & Guest Experience

Serco Group plc; Holme Pierrepont; On-site; GBP 26,000 - 27,000; Full time

Job summary

A leading leisure facility management company is seeking a Ranger to oversee operations at the National Water Sports Centre. Responsibilities include managing customer interactions, ensuring safety standards, and supervising staff. The role requires excellent communication, organizational skills, and a full driving license. Opportunities for professional development and attractive benefits like free membership and training are offered in this permanent position. Ideal candidates will have prior supervisory experience and a passion for customer service.

Benefits

Free membership at the Centre

Discounted use of classes and facilities

Free safeguarding training and DBS check

Excellent Development and Training Opportunities

6% employer matched pension contribution

21 days annual leave + Public Holidays

Qualifications

• Previous managerial or supervisory experience in a customer-facing environment.
• Ability to work under pressure with a calm demeanor.
• Strong pride in work and excellent organizational skills.

Responsibilities

• Manage facility operations ensuring high standards of safety and customer service.
• Supervise operational team and handle cash processes.
• Perform inspections and manage emergency situations.

Skills

Customer care skills

Communication skills

Organizational skills

First aid qualification

IT skills

Education

Full driving license

Job description

A leading leisure facility management company is seeking a Ranger to oversee operations at the National Water Sports Centre. Responsibilities include managing customer interactions, ensuring safety standards, and supervising staff. The role requires excellent communication, organizational skills, and a full driving license. Opportunities for professional development and attractive benefits like free membership and training are offered in this permanent position. Ideal candidates will have prior supervisory experience and a passion for customer service.