Lancaster Field Service Engineer – Entry Level

Glory Global Solutions (International) Limited; Lancaster; On-site; GBP 25,000 - 35,000; Full time

Job summary

A reputable equipment service provider is hiring an Entry Level/Field Service Engineer for their Lancaster operations. The successful candidate will manage all aspects of customer service by installing and maintaining high-speed cash-handling equipment. A recognised engineering qualification is essential along with excellent customer service and troubleshooting skills. The position offers a comprehensive benefits package including a competitive pension scheme and training opportunities.

Benefits

25 days' holiday plus bank holidays

Company car

Competitive pension scheme

Ongoing training and development

Private medical insurance

Dental insurance

Life assurance

Income protection scheme

Employee assistance programme

Wellbeing events

Qualifications

• Experience in a customer-facing environment to achieve service levels.
• Post qualification experience in a support role.

Responsibilities

• Installation, maintenance, repair of equipment in the field.
• Diagnose system problems and provide repair solutions.
• Establish preventative maintenance schedules.

Skills

Mechanically competent

First class customer service

Logical troubleshooting skills

Ability to work with electric schematics

Understanding of AC/DC power distribution

Education

Recognised engineering qualification

Tools

Microsoft Office

Job description

A reputable equipment service provider is hiring an Entry Level/Field Service Engineer for their Lancaster operations. The successful candidate will manage all aspects of customer service by installing and maintaining high-speed cash-handling equipment. A recognised engineering qualification is essential along with excellent customer service and troubleshooting skills. The position offers a comprehensive benefits package including a competitive pension scheme and training opportunities.