Junior developer/ Application Support Engineer £37,000 – Remote

SR2 Clean Energy; Bristol; Hybrid; GBP 31,000 - 37,000; Full time

Job summary

A digital services firm in Bristol is seeking a Junior Developer/Application Support Engineer to provide technical support for internal and customer-facing systems. The role is mainly remote, with occasional team meetings in Cardiff. Candidates should have coding experience and strong troubleshooting skills. You will handle application performance monitoring and create user-friendly documentation. This position offers growth opportunities into software development over time, with a competitive salary of up to £37,000 based on experience.

Qualifications

• Technical level support for internal and customer-facing systems.
• Hands-on with testing (integration and regression) when needed.
• Experience supporting software or CMS-based products.

Responsibilities

• Monitor application performance and troubleshoot issues.
• Collaborate with the development team for updates and challenges.
• Create clear support documentation like guides and FAQs.

Skills

Technical support

Troubleshooting

User documentation

Coding experience

Software testing

Job description

I’m looking for a Junior developer/ Application Support Engineer to join a lovely digital team who are passionate about delivering great products and experiences for their customers.

The role is mostly remote, but you’ll catch up with the team in person around once every two months in Cardiff.

You’ll be providing technical level support for a range of internal and customer facing systems, from web applications and CMS platforms to more complex software products. Your day to day will include troubleshooting issues, monitoring application performance, and working closely with the development team to tackle trickier technical challenges, deploy updates, and continuously improve the systems.

As the team doesn’t currently have a dedicated testing function, you’ll also get hands on with testing (integration and regression) when needed, helping ensure everything runs smoothly and reliably. You’ll use your experience to create clear, user-friendly support documentation too, like guides, FAQs and incident reports.

They’re looking for someone technically minded with some coding experience (they are technology agnostic so work with a range of different languages so they are totally open to experience in any coding languages) with experience supporting software or CMS-based products ideally. Any exposure to software testing would be useful but isn’t essential. along with a collaborative, can-do attitude and great communication skills. There are also routes into development further down the line for people interested in moving into this area, although the role will be focusing on technical level support in the immediate term.
Salary is anywhere up to £37,000 dependent on experience

If that sounds like you, I’d love to chat! Apply below or get in touch with Sam Miller at SR2, Socially Responsible Recruitment to find out more.