IT Service Desk Apprentice — Hands-On Tech Career & Training

Baltic Apprenticeships; Sheffield; On-site; GBP 18,000; Full time

Job summary

A leading educational training provider is seeking a motivated IT Service Desk Apprentice to work at their Head Office. You'll provide 1st line support, manage Office 365, and maintain IT hardware. The role includes a Level 3 qualification in Information Communications Technician, with excellent training and mentorship. Enjoy a salary of £18,000 per annum, flexible working hours, 33 days of annual leave, and various employee benefits, while gaining hands-on experience in the technical support field.

Benefits

33 days annual leave

Discount and cashback on shopping

Contributory pension scheme

Salary Sacrifice Scheme including Cycle to Work

Great training and mentorship

Qualifications

• Interest in IT equipment/technology.
• Flexible attitude and willingness to support the business.
• Ability to cope under pressure.

Responsibilities

• Providing 1st line support and hardware/software assistance.
• Managing online services like Office 365.
• Fixing/upgrading business IT hardware.

Skills

Knowledge of computers

Basic knowledge of Office 365

Basic Windows knowledge

Basic iOS/Android knowledge

Excellent communication skills

Self-motivated and enthusiastic

Job description

A leading educational training provider is seeking a motivated IT Service Desk Apprentice to work at their Head Office. You'll provide 1st line support, manage Office 365, and maintain IT hardware. The role includes a Level 3 qualification in Information Communications Technician, with excellent training and mentorship. Enjoy a salary of £18,000 per annum, flexible working hours, 33 days of annual leave, and various employee benefits, while gaining hands-on experience in the technical support field.