IT & I&O Engineer - 2nd/3rd Line, Projects & Migrations

Techbuyer Group; Harrogate; On-site; GBP 80,000 - 100,000; Full time

Job summary

A technology solutions company based in Harrogate is seeking an IT I&O Engineer to monitor and maintain computer systems and networks. The role involves second and third line support, training users, and project delivery. Candidates should have a solid understanding of Windows Server, Active Directory, and Microsoft Azure. Additionally, strong listening skills and experience with multi-site infrastructure are desirable. This position fosters collaboration with various departments to ensure effective IT support services.

Qualifications

• Demonstrable experience with IT systems and support.
• Solid understanding of multiple Microsoft systems and services.
• Experience with multi-site infrastructure is desirable.

Responsibilities

• Monitoring and maintaining computer systems and networks.
• Responding to IT support requests via Service Desk.
• Responsible for resolution of 2nd and 3rd line requests.
• Supporting technical sales and support queries.

Skills

CompTIA N+

Windows Server

Active Directory

Group Policy

Microsoft 365

Entra

Azure

MFA/2FA solutions

Excellent listening skills

Job description

A technology solutions company based in Harrogate is seeking an IT I&O Engineer to monitor and maintain computer systems and networks. The role involves second and third line support, training users, and project delivery. Candidates should have a solid understanding of Windows Server, Active Directory, and Microsoft Azure. Additionally, strong listening skills and experience with multi-site infrastructure are desirable. This position fosters collaboration with various departments to ensure effective IT support services.