IT Infrastructure Engineer - 2nd Line, Project & BAU

Unite Foundation; Bristol; On-site; GBP 40,000 - GBP 55,000; Full time

Job summary

A leading student accommodation provider in the UK is seeking an IT Operations professional to enhance and maintain its IT infrastructure. The role involves ensuring SLA adherence, serving as a critical point for infrastructure issues, and supporting various technology solutions. Ideal candidates will have experience in enterprise IT support, skills in Microsoft and AWS products, and a commitment to continuous learning. The company promotes an inclusive culture with extensive employee benefits, including a generous bonus scheme and health support.

Benefits

Discretionary annual bonus

25 days paid holiday

Generous pension scheme

Healthcare Cash Plan

Enhanced family leave

Qualifications

• Experience with multiple vendors' products including Microsoft, RedHat, VMware, and AWS.
• Ability to achieve SLA adherence on infrastructure hosted systems.
• Willingness to travel at short notice.

Responsibilities

• Ensure adherence to service level agreements for infrastructure.
• Act as escalation point for infrastructure-related issues.
• Collaborate with internal teams for infrastructure support.

Skills

2nd line enterprise IT infrastructure support experience

Design and support of Microsoft, RedHat, VMware

Network Infrastructure support and configuration

Excellent analytical and problem-solving skills

Ability to learn new infrastructure technologies

Education

Infrastructure related vocational certification

Tools

Microsoft

Azure

AWS

Job description

A leading student accommodation provider in the UK is seeking an IT Operations professional to enhance and maintain its IT infrastructure. The role involves ensuring SLA adherence, serving as a critical point for infrastructure issues, and supporting various technology solutions. Ideal candidates will have experience in enterprise IT support, skills in Microsoft and AWS products, and a commitment to continuous learning. The company promotes an inclusive culture with extensive employee benefits, including a generous bonus scheme and health support.