IT Apprentice: Hands-On Support & Level 3 Training

Atlas Copco Group; United Kingdom; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A global technology company in the United Kingdom seeks an enthusiastic IT Apprentice to join its team. The role involves supporting over 900 users, learning through hands-on experience, and working towards a Level 3 Information Communications Technician Apprenticeship. Ideal candidates will have strong communication skills, a minimum of 5 GCSEs at Grade C/4 or above, and a keen interest in IT. This apprenticeship offers real opportunities to grow your skills and contribute to impactful IT projects.

Benefits

Access to online learning modules

Health and wellbeing initiatives

Continuous support and coaching

Qualifications

• Enthusiasm for learning in an IT environment.
• Interest in customer-facing roles.
• Ability to communicate effectively both verbally and in writing.

Responsibilities

• Support IT equipment and applications across offices.
• Provide on-site and remote IT support.
• Carry out operational IT tasks, like imaging and diagnostics.
• Maintain hardware and update inventory records.
• Support local IT infrastructure with guidance.
• Contribute to IT projects with clear, defined tasks.
• Document incident solutions and create user guides.

Skills

Communication skills

Teamwork

Problem-solving

Education

5 GCSEs at Grade C/4 or above

Job description

A global technology company in the United Kingdom seeks an enthusiastic IT Apprentice to join its team. The role involves supporting over 900 users, learning through hands-on experience, and working towards a Level 3 Information Communications Technician Apprenticeship. Ideal candidates will have strong communication skills, a minimum of 5 GCSEs at Grade C/4 or above, and a keen interest in IT. This apprenticeship offers real opportunities to grow your skills and contribute to impactful IT projects.