Information Specialist

TC Industries Of Canada Company; Stafford; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A service-disabled veteran-owned small business is seeking an Information Specialist in Stafford, UK, to support the VA Caregiver Support Program. Your responsibilities will include providing IT assistance, maintaining systems for secure data, and ensuring compliance with cybersecurity standards. This full-time role offers a hybrid work environment, competitive benefits including health insurance and a 401k plan, and a focus on work-life balance. The anticipated start date is March 2026.

Benefits

Medical, Dental, Vision benefits

Flexible work environment

401K with company match

Professional development reimbursement

Annual career development process

Qualifications

• Bachelor's degree required.
• Previous IT or systems support experience in healthcare or government.
• Experience handling sensitive data, including PII and PHI.

Responsibilities

• Provide IT and systems support for contract-related tools.
• Maintain and troubleshoot systems for data collection.
• Support cybersecurity and information security compliance.

Skills

IT support experience

Strong troubleshooting skills

Communication skills

Education

Bachelor’s degree in Information Systems, IT, Computer Science

Job description

Description

KSA Integration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that provides business and management solutions through three core capabilities: (1) data analytics, (2) comprehensive veterans support, and (3) business process improvement. We are a rapidly growing government contractor that has built a reputation on focused customer service, on-time performance, and continuous improvement. To demonstrate this, KSA was awarded the 2019 - 2023 Inc. Best Workplaces, a prestigious list of businesses recognized for value placed on company culture, standout worker benefits, and the prioritization of employee well-being. KSA also received a spot on both the 2020, 2021, 2022, and 2023 Best for Vets List by Military Times in addition to winning the 2021, 2022, and 2023 Department of Labor “Hire Vets” Platinum Medallion Award.

This Position is Contingent upon Award

Position Overview:

This position supports the VA Caregiver Support Program (CSP) Financial and Legal Services contract as an Information Specialist. The Information Specialist provides information technology (IT) and systems support to ensure the secure, reliable, and efficient operation of contract-supported platforms, tools, and data processes. The role supports service delivery, reporting, cybersecurity compliance, and coordination between contract staff and VA-approved systems in accordance with contract requirements.

Benefits:

• Medical, Dental, Vision (82% of employee’s premium paid by company, 25% towards dependents)
• HSA / FSA Medical Plans
• PTO
• Flexible Work Environment and Encourage Work/Life Balance
• 401K with Company Match
• Observes all federal holidays
• Professional Development/Tuition Reimbursement Program
• Annual Career Development Process

Job Type: Full-time/Exempt

Location: Hybrid – Stafford, VA Office

Anticipated Start Date: March 2026

Position Responsibilities:

• Provide IT and systems support for contract-related tools, platforms, and applications used to deliver caregiver financial and legal services
• Maintain and troubleshoot contract-specific systems used for data collection, documentation, reporting, and secure information exchange
• Support data integrity, availability, and continuity of operations for contract deliverables and reporting requirements
• Coordinate with internal teams to resolve system access issues, user permissions, and role-based access controls
• Support cybersecurity and information security compliance in alignment with VA Handbook 6500, HIPAA, and Privacy Act requirements
• Assist with the implementation and maintenance of secure data transfer and storage processes approved for contract use
• Develop and maintain system documentation, user guides, and standard operating procedures (SOPs) supporting contract operations
• Support system-related portions of audits, QASP monitoring activities, COR data requests, and incident response efforts
• Serve as a technical liaison between contract staff and VA-designated technical points of contact, as appropriate

Requirements

• Bachelor’s degree required (Information Systems, Information Technology, Computer Science, or related field)
• Previous experience providing IT or systems support in a healthcare, government, or regulated environment
• Demonstrated experience supporting platforms that handle sensitive data, including PII and/or PHI
• Ability to pass Tier-1 background investigation.

Preferred Skills/Experience:

• Experience supporting VA, VHA, or other federal service contracts
• Familiarity with cybersecurity compliance frameworks (e.g., HIPAA, NIST, VA information security requirements)
• Experience with access controls, system security, and audit support
• Strong troubleshooting, documentation, and communication skills
• Ability to support remote teams and cloud-based or securely hosted systems

KSA Integration is an equal opportunity employer.