Hybrid Production Support Lead - Financial Tech

SS&C; City of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading financial services technology company is seeking an Application Support Analyst in London. This hybrid role requires a strong technical background and experience in a client-facing financial environment. Responsibilities include monitoring production services, providing first-line support, and contributing to business improvement. Candidates should possess SQL knowledge and project delivery experience. Competitive benefits and a flexible work schedule are offered.

Benefits

Professional Development Reimbursement

Competitive holiday scheme

Wellbeing benefits

Qualifications

• Good technical background and experience in a client-facing financial environment.
• Ability to create and run SQL queries.
• Knowledge of messaging authentication techniques.

Responsibilities

• Proactively monitor production services.
• Provide first line support to customers.
• Contribute to business improvement.

Skills

Databases/SQL

Application support

Project delivery life cycles

Knowledge of ITIL

Business Level English

Business Level Mandarin

Tools

Salesforce

Job description

A leading financial services technology company is seeking an Application Support Analyst in London. This hybrid role requires a strong technical background and experience in a client-facing financial environment. Responsibilities include monitoring production services, providing first-line support, and contributing to business improvement. Candidates should possess SQL knowledge and project delivery experience. Competitive benefits and a flexible work schedule are offered.