Hybrid Data Visualization & Energy Support Specialist

E.ON Gruppe; Leeds; Hybrid; GBP 29,000 - 38,000; Full time

Job summary

A leading energy company seeks a Customer Support Specialist in Leeds with a focus on providing exceptional customer service in Data and Metering Services. The role is hybrid, allowing flexibility, and includes responsibilities such as resolving customer queries and offering technical support. Successful candidates will demonstrate a strong customer-centric mindset, communication skills, and the ability to interpret complex data. Competitive salary and benefits are included, fostering career development and work-life balance.

Benefits

26 days of holiday plus bank holidays

Generous pension scheme

Life cover

Bonus opportunities

Qualifications

• Good knowledge of Data and Metering Services.
• Customer-centric mindset with a drive to deliver a best-in-class customer experience.
• Strong communication and interpersonal skills for building relationships.

Responsibilities

• Communicate with all customers in a courteous and expert way.
• Support customers with technical issues and data management.
• Educate customers on best practices for managing their energy.

Skills

Customer-centric mindset

Strong communication skills

Ability to interpret complex data

Strong organizational skills

Job description

A leading energy company seeks a Customer Support Specialist in Leeds with a focus on providing exceptional customer service in Data and Metering Services. The role is hybrid, allowing flexibility, and includes responsibilities such as resolving customer queries and offering technical support. Successful candidates will demonstrate a strong customer-centric mindset, communication skills, and the ability to interpret complex data. Competitive salary and benefits are included, fostering career development and work-life balance.