Hybrid Customer Growth Executive – Strategic Accounts

Seopa Ltd; Belfast; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A technology-oriented company based in Belfast is seeking a Customer Success Executive to manage customer accounts, negotiate contracts, and onboard new clients. The ideal candidate has experience in account management, excellent communication skills, and a background in IT or finance. This role offers a competitive salary and includes a performance-based bonus, private medical insurance, and hybrid working opportunities.

Benefits

Performance based bonus

Private medical insurance

Life assurance

Pension plan

Health cashback plan

Cycle to work scheme

Full access to online learning system

Qualifications

• Minimum of 1 year’s experience in a customer facing, account management role.
• Experience in IT, e-commerce, fintech or financial services.
• Strong ability to self-educate and manage multiple B2B relationships.

Responsibilities

• Own relationships with multiple accounts and identify sales opportunities.
• Negotiate contracts and represent the company at meetings.
• Onboard new customers and provide product support.

Skills

Confident communication

Customer focus

Analytical skills

Proficiency in MS Office

Experience with CRM or Google Analytics

Education

Degree in business or IT field

3 grades 'B's or above at A-Level

Job description

A technology-oriented company based in Belfast is seeking a Customer Success Executive to manage customer accounts, negotiate contracts, and onboard new clients. The ideal candidate has experience in account management, excellent communication skills, and a background in IT or finance. This role offers a competitive salary and includes a performance-based bonus, private medical insurance, and hybrid working opportunities.