Hybrid Claims Handler – Third-Party Property Damage

Aioi Nissay Dowa Europe Limited; Newcastle upon Tyne; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance provider is seeking Claims Handlers (Third Party Property Damage) in Newcastle upon Tyne. In this role, you will deliver exceptional service by investigating claims, negotiating outcomes, and ensuring compliance with regulations. The ideal candidate will have strong negotiation skills and knowledge of motor claims. Enjoy a competitive benefits package and the flexibility of hybrid working, while contributing to a culture that values diversity and inclusion.

Benefits

Up to 25 days annual leave with buy/sell option

5% discretionary annual bonus

Private medical insurance options

Annual salary life assurance

Wellbeing and financial support benefits

Qualifications

• Knowledge of Motor Claims is highly beneficial.
• Understanding of FCA regulatory regime and TCF initiatives.
• Ability to plan and organize own workload.

Responsibilities

• Deliver customer solutions for an excellent claims experience.
• Investigate liability and quantum early to identify fraud risks.
• Provide effective solutions to enhance third-party customer experience.

Skills

Negotiation skills

Analytical skills

Problem-solving

Communication skills

Job description

A leading insurance provider is seeking Claims Handlers (Third Party Property Damage) in Newcastle upon Tyne. In this role, you will deliver exceptional service by investigating claims, negotiating outcomes, and ensuring compliance with regulations. The ideal candidate will have strong negotiation skills and knowledge of motor claims. Enjoy a competitive benefits package and the flexibility of hybrid working, while contributing to a culture that values diversity and inclusion.