HR Operations Manager

Public Sector Partnership Services Ltd; United Kingdom; Hybrid; GBP 46,000 - 49,000; Full time

Job summary

A public sector partnership organization in Horncastle/Spalding is seeking an HR Operations Manager to lead a high-performing team, optimize HR systems, and improve service delivery. The ideal candidate will have proven experience managing HR operations, strong leadership and coaching skills, and a focus on continuous improvement. This is a permanent, full-time role offering flexible hybrid working, generous annual leave, and numerous benefits including a pension scheme and career progression opportunities.

Benefits

Local Government Pension Scheme

26 days annual leave plus bank holidays

Hybrid working options

Wellbeing support

Employee benefits platform

Career progression opportunities

Qualifications

• Proven experience managing HR Operations in a complex or multi-entity environment.
• Strong leadership and coaching skills.
• Expertise in HR systems, data analytics, and compliance.
• Strong customer service orientation and a talent for continuous improvement.

Responsibilities

• Lead and develop an efficient, compliant and customer-focused HR Operations service.
• Work closely with internal teams and clients, building strong stakeholder relationships.
• Champion self-service solutions, improve processes, and maintain robust governance.

Skills

Strong leadership skills

HR systems expertise

Data analytics

Customer service orientation

Continuous improvement mindset

Education

CIPD qualification or equivalent experience

Job description

Contract Information

Length of Contract: Permanent; Full Time

Salary Range: £46,271 - £48,465 per annum

Location: Horncastle / Spalding

Application Deadline: 03 February 2026

Job Overview

Join a collaborative and forward-thinking HR team where innovation and partnership drive success. Following internal promotion, we now have an opportunity for our next HR Operations Manager. In this role you'll lead a high performing team, optimise HR systems and deliver measurable improvements across our company and partnership councils.

You may hold a CIPD qualification or equivalent experience but will need a proven track record in managing complex HR Operations.

This is an exciting opportunity to shape HR Operations in an environment where ideas are welcomed, teamwork drives success, and person-centred processes are at the heart of everything we do.

Responsibilities

Lead and develop an efficient, compliant and customer focused HR Operations service, oversee HR systems and reporting, and drive improvements that enhance service delivery.

Work closely with internal teams and clients, building strong stakeholder relationships to ensure effective collaboration and shared success.

Champion self-service solutions, improve processes, and maintain robust governance and compliance.

Qualifications

Proven experience managing HR Operations in a complex or multi‑entity environment.

Strong leadership and coaching skills.

Expertise in HR systems, data analytics, and compliance.

Strong customer service orientation and a talent for continuous improvement.

About Us

PSPS (Public Sector Partnership Services) is a Local Authority Trading Company (LATCo) wholly owned by East Lindsey District Council, South Holland District Council and Boston Borough Council. We provide a range of professional services including HR & Payroll, Financial Services, Procurement & Contracts, ICT & Digital, Customer Contact, Revenues & Benefits, Health & Safety, and a range of Corporate Support services.

Company Culture

At PSPS, we are driven by a clear mission: “Together, we will provide high-quality professional services, achieving outstanding performance, satisfaction, and confidence for our customers, communities, and colleagues.”

We offer a vibrant, inclusive culture, generous pension, flexible hybrid working and career progression opportunities. Our teams enjoy regular events and recognition.

Benefits

• Local Government Pension Scheme – With generous employer contributions. You can enjoy peace of mind knowing you're part of a scheme designed to provide financial security for life after work.
• Annual Leave – 26 days plus bank holidays and the option to purchase up to 5 days extra plus your birthday off. We also provide an option for you to flex when you take your bank holidays.
• Hybrid Working – Employees can work from home and office, with a minimum of 2 days working in our offices per week.
• Wellbeing Support, Advice and Guidance – Emotional guidance can be accessed via our Employee Assistance Programme, an online portal or over the telephone.
• Employee Benefits Platform – Discounts at Highstreet retailers, days out, gifts, holidays and leisure discounts.
• Employment Policies – Including gender neutral Family Parental leave policy and time off provisions to support those special and also challenging moments in employees' lives.
• Career Progression – Opportunities for professional growth and development.

Equal Opportunity

PSPS is an equal opportunities employer. We are committed to ensuring all recruitment processes are non‑discriminatory and that no potential or current employee is treated unfairly. PSPS is also a Disability Confident employer.

Closing Statement

PSPS reserve the right to change the closing date, depending on application numbers. Interviews will be arranged when suitable candidates apply, which may be prior to the closing date.