Housing Officer – Tenant Support & Estate Management

Housing Diversity Network; Warrington; On-site; GBP 36,000; Full time

Job summary

A local housing association in Warrington is looking for a dedicated Housing Officer. You will provide crucial support to tenants, assisting them with maintaining their homes and resolving tenancy issues. Applicants should have experience in tenant support and be committed to customer satisfaction. Join a small, enthusiastic team dedicated to making a positive impact in the community. This full-time, permanent position offers a salary of £35,539.83 annually.

Qualifications

• Experience providing advice and guidance to residents.
• Knowledge of services to help maintain tenancies.
• Strong commitment to customer satisfaction.

Responsibilities

• Support residents with rent accounts and signpost to services.
• Manage neighbour disputes and tenancy issues.
• Provide practical assistance to help sustain tenancies.

Skills

Experience in tenant support

Safeguarding knowledge

Customer service orientation

Job description

A local housing association in Warrington is looking for a dedicated Housing Officer. You will provide crucial support to tenants, assisting them with maintaining their homes and resolving tenancy issues. Applicants should have experience in tenant support and be committed to customer satisfaction. Join a small, enthusiastic team dedicated to making a positive impact in the community. This full-time, permanent position offers a salary of £35,539.83 annually.