Hotel Manager - Lead Guest Experience & Team

Whitbread PLC; Kenton; On-site; GBP 29,000 - 31,000; Full time

Job summary

A leading UK hotel chain is seeking a passionate Hotel Manager for their Premier Inn in Harrow. The successful candidate will lead and motivate a team to ensure outstanding service and compliance with brand standards. Management experience in hospitality, strong leadership skills, and a commitment to high standards are essential. The role provides excellent training, a vibrant workplace culture, and growth opportunities in the UK’s top hotel brand.

Benefits

Award-winning induction and training

Performance-related bonus scheme

Whitbread Privilege Card for discounts

33 days annual leave

Discounts through Perks at Work

Qualifications

• Previous management experience in the hospitality industry or a similar environment.
• Strong leadership skills with a passion for customer service.
• Excellent team management and communication skills.
• Commitment to safety and maintaining high standards of service.

Responsibilities

• Lead and motivate the Front of House and Housekeeping teams.
• Manage daily operations within the hotel, including the bar and kitchen.
• Drive improvement and spot commercial opportunities.
• Ensure health and safety standards are met throughout the hotel.

Skills

Leadership skills

Customer service passion

Team management

Communication skills

Commitment to safety

Job description

A leading UK hotel chain is seeking a passionate Hotel Manager for their Premier Inn in Harrow. The successful candidate will lead and motivate a team to ensure outstanding service and compliance with brand standards. Management experience in hospitality, strong leadership skills, and a commitment to high standards are essential. The role provides excellent training, a vibrant workplace culture, and growth opportunities in the UK’s top hotel brand.