Home Care Coordinator – Southampton

SCIA Group; Southampton; On-site; GBP 27,000; Full time

Job summary

A care services organization based in Southampton is seeking a committed Care Coordinator to oversee the delivery of high-quality home care services. The role involves managing rotas, ensuring continuity of care, and collaborating with healthcare professionals. Ideal candidates will have a strong background in health and social care, excellent communication skills, and the ability to provide personalized care. This position comes with a competitive salary and the opportunity for ongoing training and development.

Benefits

Ongoing training and development

Paid day off on your birthday

Employer contributory pension scheme

Refer a friend bonus scheme

Access to Blue Light Card discounts

Qualifications

• Proven experience in health and social care.
• Experience in care/support planning and assessments.
• Detail-oriented with excellent communication skills.

Responsibilities

• Manage rotas to ensure continuity of care.
• Monitor care quality and support staff development.
• Collaborate with healthcare professionals to tailor support.

Skills

Health & social care knowledge

Care/support planning

Communication

IT skills (Microsoft Office)

Organisation

Driving licence

Personal care provision

Leadership

Education

NVQ Level 3 in Health and Social Care

Tools

Microsoft Office

Excel

Job description

Join the Heart of our Home Care Team at SCA Care – Where Every Day Makes a Difference.

• Hours are Monday to Friday 9:00am to 5:00pm / 37.5 hours per week with additional on call duties as part of the rota.
• Salary – £26,456.23 with additional payment for on-call.

Are you passionate about delivering exceptional care and helping others thrive in their own homes? Do you have a talent for organisation and leadership, with a heart for person-centred support? If so, we want to hear from you!

SCA Care is seeking a dedicated Care Coordinator for Home Care to lead and support the planning and delivery of high-quality care services that empower people to live independently, safely, and with dignity.

About the Role

SCA Care, part the SCiA Group is dedicated to enhancing our customers’ lives through the delivery of quality-driven care and support services including Home Care, Live-in Care, Extra Care and Specialist Care. With a commitment to promoting independence and well-being, our skilled and experienced team provide round-the-clock assistance offering personalised support, designed empathetically to meet customer’s individual needs and to help them live their best lives possible.

As a Care Coordinator, you’ll be a key player in ensuring smooth day-to-day operations within our Home Care service. From rota management and staff coordination to customer assessments and quality assurance, this role is vital in keeping our service safe, compliant, and compassionate.

Your core responsibilities will include:

• Creating and managing rotas that ensure continuity of care for all customers
• Monitoring care quality, supporting staff development, and completing audits
• Collaborating with healthcare professionals and families to tailor support plans
• Leading with compassion to safeguard customer well-being and independence
• Contributing to the recruitment, supervision, and ongoing training of staff
• Providing on-call support as part of a rota to ensure 24/7 responsiveness

What We’re Looking For

You’ll be someone who thrives in a fast-paced environment, has a keen eye for detail, and truly believes in delivering person-centred care.

Essential skills & experience:

• Strong background in the health & social care sector
• Experience in completing assessments and care/support planning
• Excellent communication and IT skills (Microsoft Office, Excel)
• Organised, self-motivated and adaptable
• Full UK driving licence and access to your own vehicle
• Able to provide personal care when necessary and support out in the community
• Previous experience in a domiciliary care coordination role
• NVQ Level 3 in Health and Social Care (or willingness to work toward it)

What You’ll Get in Return

• A meaningful and rewarding career with room to grow
• Ongoing training and development opportunities
• Support from a close-knit, values-driven team
• Competitive salary and benefits package
• A chance to make a real impact
• Paid day off on your birthday… so you can relax
• Excellent refer a friend bonus scheme
• Access to a free Blue Light Card (discounts in stores and online in large national retailers and local businesses.
• Employer contributory pension scheme.

Why Work With SCA Care?

At SCA Care, we’re not just another care provider. We’re a not for profit organisation that puts people first—both our customers and our team. We celebrate diversity, value your ideas, and support your journey every step of the way. When you join us, you become part of something bigger: a mission to make lives better, every single day.

About you!

If you have a passion for assisting individuals in supporting living environments or helping our customers stay in their family homes to help us achieve our ambitions for charitable impact, we would love to hear from you. We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. We are committed to safeguarding and promoting the welfare of adults and expect all staff to share this commitment. This role is subject to DBS enhanced disclosure.

Ready to make a meaningful impact in your community?

Apply today and start your journey with SCA Care – where compassion meets community.

SCA is an equal opportunities employer that values diversity and is strongly committed to providing equal employment opportunities for all employees and applicants for employment. We welcome applications from people from Black, Asian and Ethnic Minority backgrounds.

SCA is Disability Confident Committed and we guarantee to interview all applicants who let us know they have a disability and meet the minimum essential criteria for this role. SCA has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees.

SCA is based and operate in the UK and can only process applications from candidates who are currently UK residents and eligible to work in the UK.

Please note we will not be able to accept applications from candidates who require sponsorship to work or candidates who do not currently reside within the local area.