Healthcare Admin & Scheduling Specialist

Haringey GP Federation; Gateshead; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare service provider in Gateshead is seeking an Administrative Support staff member to provide efficient support to Therapy Services. The role requires excellent communication and IT skills, as well as experience in a busy office environment. Responsibilities include managing appointment bookings, handling inquiries, and ensuring confidentiality of sensitive information. This position offers the chance to work in a dynamic healthcare setting with opportunities for personal development.

Qualifications

• Good level of general education including GCSE English Language.
• Experience of working in an administrative role in a busy office environment.
• NHS experience preferred.

Responsibilities

• Provide clerical support for Therapy Services.
• Manage appointments and electronic patient records.
• Answer and handle telephone calls efficiently.

Skills

Excellent communication skills

Knowledge of the Data Protection Act

IT Skills (including Microsoft Office)

Ability to work independently

Telephone manner

Ability to handle confidential information

Education

GCSE English Language (Grade C or equivalent)

Tools

EMIS

Careflow

Job description

A healthcare service provider in Gateshead is seeking an Administrative Support staff member to provide efficient support to Therapy Services. The role requires excellent communication and IT skills, as well as experience in a busy office environment. Responsibilities include managing appointment bookings, handling inquiries, and ensuring confidentiality of sensitive information. This position offers the chance to work in a dynamic healthcare setting with opportunities for personal development.