Head of Operations - Gas Street Church

Cofebirmingham; United Kingdom; On-site; GBP 45,000 - 60,000; Full time

Job summary

A prominent church organization in the United Kingdom seeks a Head of Operations to oversee day-to-day activities across locations. This role includes ensuring operational efficiency, leading the operations department, coordinating logistics for events, and fostering a healthy staff culture. Ideal candidates will have demonstrated leadership experience, excellent communication skills, and a passion for church life. This position is pivotal in ensuring the vision and mission of the church are met effectively.

Qualifications

• Demonstrated experience in church operations or organizational leadership.
• Exceptional communication skills and ability to influence others.
• Experience in managing multidisciplinary teams.

Responsibilities

• Oversee day-to-day church operations and ensure efficiency.
• Lead the Operations Department and manage key meetings.
• Coordinate logistics for Sunday gatherings and special events.

Skills

Leadership

Communication

Project Management

Operational Efficiency

Conflict Resolution

Job description

As Head of Operations, you will oversee the day-to-day activities of Gas Street Church across locations and ministries; ensuring efficiency, compliance and a high standard of execution & excellence. As an experienced and passionate leader, you will navigate the intricacies of church life with the right balance of high capacity & execution, exceptional communication, and influencing and diplomacy. You will be responsible for leading the operations department, ensuring it functions effectively to serve the vision and mission of the wider church.

You will be the primary contact for staff team internally for operational issues, and bring leadership to key areas such as scheduling, Sunday’s and project management. You will troubleshoot and work closely under the Executive Lead to ensure that the organisational structure is effective and maximising output.

Key areas of responsibility

• Daily operations: being the primary point of contact for staff team on troubleshooting, information and negotiating solutions between ministries; escalating where strategic or structual decisions are required by Exec
• Department: lead the Operations Department, including some direct line management and chairing the weekly operational meeting and monthly department meeting
• Locations: oversee the Operations Leads across locations to ensure a consistent vision & approach, and shared learning
• Meetings: chair, minute & contribute to key meetings throughout the organisation
• Project Management: responsibility for the management of various projects under the direction of the Executive Lead, whether coordination of major events in the life of the church, implementation of new systems or working closely with volunteers and professionals on gatherings or events
• Sundays: ensure the Exec’s vision for Sunday gatherings across locations is outworked; chairing weekly Sunday meeting, coordinating logistics, preaching rota, leading the volunteer Sunday Coordinator team and compiling the run sheet
• Calendar: mapping out events from across ministries each academic year to ensure resources are utilised sustainably and effectively and so departments can plan ahead
• Events: line manage the Operations & Communications Coordinator to ensure all church events are smoothly executed and well-planned; including some management of events & conferences where required
• Facilities: oversee the Facilities and Health & Safety Manager to ensure the smooth running of Gas Street facilities and contracts across all locations to ensure their effective use and both ministry and income
• Financial Operations: work alongside the Finance Manager to ensure budget and management account processes are followed, expenditure is managed & monitored, and keeping budget holders accountable to ensure accurate and timely financial reporting and analysis is available to inform decision making
• Resourcing: ensure resources (buildings, staff time, volunteers, equipment) are strategically allocated effectively to meet priorities
• Fundraising: support grant applications & project bids where required
• Culture: contribute to maintaining a strong & healthy staff culture in line with Gas Street Church values
• Production: oversee the Production & Sound Consultants to ensure that the production needs of the organisation are met
• Internal communications: working closely with the Senior Pastors and Head of Communications to ensure up to date information is communicated in