Gym Operations Lead — Member Experience & Growth

JD Sports Fashion Plc; Sunderland; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading fitness company in the United Kingdom is looking for a Gym Manager to oversee gym operations, ensure health and safety compliance, and maintain exceptional customer service. The ideal candidate will have management experience in a leisure-related industry, a passion for customer service, and at least a Level 2 Gym Instructor qualification. You will be responsible for achieving sales targets and maintaining gym standards to provide a superb environment for both staff and members.

Qualifications

• Experience in a management position within a leisure-related industry.
• Passionate about customer service and inspirational leadership.
• Experience in driving sales and managing a team.

Responsibilities

• Oversee the operational running of the gym.
• Ensure adherence to Health and Safety policies.
• Achieve sales and membership targets.

Skills

Team management

Customer service

Sales driving

Level 2 Gym Instructor

Education

Level 2 Gym Instructor certification

Job description

A leading fitness company in the United Kingdom is looking for a Gym Manager to oversee gym operations, ensure health and safety compliance, and maintain exceptional customer service. The ideal candidate will have management experience in a leisure-related industry, a passion for customer service, and at least a Level 2 Gym Instructor qualification. You will be responsible for achieving sales targets and maintaining gym standards to provide a superb environment for both staff and members.