Guest Services Receptionist – Flexible Evenings & Weekends

BOXPARK; Inverness; On-site; GBP 10,000 - 40,000; Full time

Job summary

A Scottish hospitality group in Inverness seeks a friendly Receptionist for their team. This full-time role involves welcoming guests, managing check-ins and check-outs, and ensuring excellent customer service. Candidates should have prior experience in hospitality, strong communication skills, and the ability to multitask. They offer a competitive salary of £12.60 per hour along with benefits such as discounts on accommodations and professional development opportunities. Join a dedicated team committed to exceptional guest experiences.

Benefits

Employee discounts on accommodation, food, and beverages

Opportunities for professional development

Employee Assistance Programme

Refer a Friend incentive scheme

Qualifications

• Previous experience in a similar role within the hospitality industry.
• A warm and welcoming personality.
• Attention to detail and professional appearance.

Responsibilities

• Welcome guests and handle check-ins and check-outs.
• Manage reservations and provide exceptional customer service.
• Ensure guests' stays are comfortable and enjoyable.

Skills

Excellent communication and interpersonal skills

Strong organisational abilities

Proficiency with hotel management software

Multitasking

Tools

Microsoft Office

Job description

A Scottish hospitality group in Inverness seeks a friendly Receptionist for their team. This full-time role involves welcoming guests, managing check-ins and check-outs, and ensuring excellent customer service. Candidates should have prior experience in hospitality, strong communication skills, and the ability to multitask. They offer a competitive salary of £12.60 per hour along with benefits such as discounts on accommodations and professional development opportunities. Join a dedicated team committed to exceptional guest experiences.