Group Agency Manager

Jensten Group; Godmanchester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance intermediary is seeking a Group Agency Manager to oversee agency agreements and maintain a central TOBA log. This remote role requires strong interpersonal skills and an insurance background. You will manage onboarding of new agencies, handle TOBA maintenance, and support audit requests. The role offers a competitive salary, flexible working arrangements, and various benefits, including 27 days annual leave and professional development support.

Benefits

Competitive salary

Annual reviews and bonus

27 days leave + bank holidays

5% employer pension contribution

Flexible benefits

Group Life Assurance

Fully paid parental leave

Professional development support

Gym and shop discounts

Holiday purchase scheme

Qualifications

• Good understanding of insurance and the marketplace.
• Ability to adapt to shifting priorities.
• Comfortable working independently in a remote setting.

Responsibilities

• Maintain a central TOBA and sub-agent log.
• Oversee onboarding for new agencies.
• Manage wholesaling and cross-selling of Group products.
• Review insurer TOBAs and assist with agency applications.
• Handle ongoing TOBA/agency maintenance and queries.
• Set up and integrate sub-agents and franchisees.
• Provide audit support for insurer/client money.

Skills

Insurance background

Strong interpersonal skills

Experience in stakeholder engagement

Detail-oriented

Ability to work under pressure

Organized

Proficiency in Outlook, Word and Excel

Tools

Acturis

Job description

Following our continued success and growth at Jensten, we’re delighted to offer an exciting opportunity for a Group Agency Manager. This pivotal role, part of a close-knit team of three, will take ownership of the administration of insurer, MGA, sub‑broker, and inter‑company agency agreements, including TOBAs—while ensuring robust processes and controls across the Group.

This is a remote position, working Monday to Friday from 9:00 AM to 5:30 PM, with the expectation of attending one in‑person meeting per month in Huntingdon.

What You’ll Do

• Maintain a central TOBA and sub‑agent log.
• Oversee onboarding for new, amended, and acquired insurer and sub‑broker agencies.
• Manage processes enabling wholesaling and cross‑selling of Group products.
• Review insurer TOBAs and assist with new agency applications.
• Handle ongoing TOBA/agency maintenance and queries.
• Set up and integrate sub‑agents, franchisees, and acquisitions.
• Provide audit support for insurer/client money.
• Produce data and responses for conduct or regulatory requests.

To succeed as a Group Agency Manager, you must have an insurance background and ideally come from a similar role.

About You

• Good understanding of insurance and the marketplace.
• Strong interpersonal and communication skills, with the ability to build and maintain relationships across different levels.
• Experience using Outlook, Word and Excel.
• Proven experience in handling stakeholder and third party engagement – such as Insurers and Brokers.
• Ability to work under pressure and adapt to shifting priorities.
• Highly organized, detail‑oriented, and comfortable working independently in a remote setting.
• Experience using Acturis is advantageous but not essential.

What We Offer

• Flexible remote working with occasional in‑person collaboration.
• Opportunity to work in a supportive, forward‑thinking team.
• Competitive salary with annual reviews and annual bonus.
• 27 days annual leave (including your birthday and a religious holiday of your choice) + bank holidays.
• 5% employer pension contribution.
• Flexible benefits tailored to your lifestyle.
• Group Life Assurance.
• Fully paid parental leave (3 months for maternity, paternity, and adoption).
• Professional development support, including study funding.
• Perks at Work – discounts on gyms, dining, shopping, and more.
• Holiday purchase scheme – buy up to 5 extra days annually.

About Jensten Group

Jensten is one of the UK’s leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we’ve built a standout business in a crowded marketplace—combining scale, expertise, and entrepreneurial spirit. Operating through six specialist divisions—Network Broking, Regional Broking, Schemes Broking, Specialist Lines, London Market Broking, and Underwriting—we deliver tailored insurance solutions directly to clients and through a network of trusted third‑party broking partners. Thanks to a combination of strong organic growth and strategic acquisitions, Jensten is now a Top 10 Independent Broker, placing over £650 million GWP into the market. We employ more than 1,000 people across 35 locations and work with 85 entrepreneurial franchise holders across the UK. We fill the gap between large consolidators and local brokers—offering the scale and capability to compete at the highest level, while maintaining the agility, culture, and client focus of a truly independent business. And that’s why you should join us.

Additional Details

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Sales and Business Development
• Industries: Insurance